Are you a serious, direct and analytical person comfortable taking the lead. Do you consider yourself adept at working independently and do you prefer roles that benefit from the existence of a process to drive strong outcomes? Would people describe you as serious and highly reliable? Are you known for your ability to execute within your area of expertise?  EarthLink, a leading provider of internet services is seeking a Sales Support Coordinator who will bring expertise and organizational skills to our team!

 Job Responsibilities include:

• Partnering with sales managers to ensure top notch customer service provided to partners and clients to ensure retention.
• Create efficiencies, research technology enhancements and improve processes.
• Work with Sales, Marketing, Product Development and other teams to identify and solve problems in our Sales process to drive acquisition and retention.
• Maintain and build reporting infrastructure across our various platforms and data sources. 

Additional Requirements:

• 2 years of experience with client-facing account management a plus
• Strong problem-solving skills as well as a solutions-oriented mindset to identify issues and solve them within a finite period of time, often under constraints or strict guidelines.
• Ability to multi-task and prioritize people, processes and projects.
• Clear communications skills with both internal & external stakeholders.
• Proven ability to make decisions under pressure and within deadlines.
• Understanding of sales and marketing platforms, systems and enablement tools and reporting dashboards.