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Front Office Coordinator
- Job Title
- Front Office Coordinator
- Position ID
- 27674942
- Location
- ANAHEIM, CA 92801
- Other Location
- Description
-
JOB DESCRIPTION
Pacific Cardiovascular Associates Medical Group (PCA) is a large, prestigious Orange County cardiology practice that has been providing cardiovascular care for over 34 years. We are seeking an experienced Front Office Coordinator to work out of our Laguna Hills Outpatient Clinic. The Front Office Coordinator acts as the facility receptionist while answering incoming referral calls and completing admissions for patients. The incumbent is responsible for ensuring required demographic, financial, referral, clinical, and other admission data is collected, completed and communicated per related policies and procedures. The Front Office Coordinator provides secretarial and administrative support as needed. The successful candidate will have a willingness to work closely with patients, physicians, and other members of the health care team. The successful candidate must be professional, detail-oriented, have exceptional customer service skills and be able to handle a fast-paced environment.
PRINCIPAL DUTIES AND RESPONSIBILITIES- Completes front end process of billing procedures ensuring all information is entered into the computer registration module.
- Obtains necessary patient information (clinical, financial, and demographics).
- Documents patient cancellation and patient "no shows" as appropriate.
- Obtains necessary signatures to ensure the efficient processing of admissions data in accordance with related policies and procedures.
- Ensures all aspects of patient confidentiality are maintained at all times.
- Provides patient with appropriate HIPPA information and documentation.
- Verifies and obtains eligibility and benefits for all primary and secondary insurances. If verification is processed via internet, prints out and includes in registration packet.
- Performs pre-certification on all non-Medicare patients before treatment is initiated.
- Works closely with billing personnel to obtain and verify all necessary information for billing purposes.
- Answers telephones and routes calls accordingly.
- Greets visitors and patients.
- Demonstrates a consistent positive attitude and displays a high degree of being polite, courteous and professional.
Full-Time
BENEFITS ELIGIBLE
Medical, Dental, Visions, Life, FSA, HSA, STD/LTD, PTO, Paid Holidays, Tuition Reimbursement, 401(k) + match.
SHIFT
8:00AM - 5:00PM