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Cybersecurity Technician 1

Job Title
Cybersecurity Technician 1
Job ID
27439224
Location
Augusta,  GA 30904
Other Location
Description

The Cybersecurity Technician I is an integral part of the Security Operations Center. The primary function of the role will be to provide 24/7/365 monitoring of clients' environments for security events. This includes establishing the extent of a threat, the business impact, and advising the most suitable course of action to contain and remedy the event. A Cybersecurity Technician must also demonstrate the ability to communicate effectively with key stakeholders and other members in the event management process.

Responsibilities

The responsibilities for this position include:

· Manage the event monitoring and incident response ticket queues and triage as appropriate to meet the established service level agreements.

· Promptly transfer cybersecurity tickets to the client, appropriate department, or internal point of contact.

· Clearly convey indicators of compromise and containment and remediation steps to clients and ITSM service providers

· Analyze and interpret system, security, and application logs in order to diagnose faults, spot abnormal behavior, and rule out false positives.

· Effectively utilize SIEM and End Detection and Response tools to investigate alerts and anomalies and built accurate timelines related to possible compromise.

· Follow established procedures to investigate, escalate, contain, and/or eradicate malicious activity.

· Develop and deliver written and oral reports to clients, teammates, and management to aggregate and communicate security information and metrics.

· Maintain accurate logs and timelines of tasks and events.

· Participate in special projects as required.

Competencies and Qualities

Qualified candidates must meet the following job requirements:

· Maintain quality service by following organization standards.

· Work with a team, communicate effectively, and have high attention to detail.

· Meet client and company expectations for attendance, quality, and expertise.

· Effective use of time and keep detailed notes in company ticketing system.

· Able to effectively communicate with key stakeholders and other members in the event process.

Staff must be committed to our core values the Corsica Way:

· Customer Focused – We are nothing without our clients.

· Operationally Excellent – Strive for perfection. Obtain Excellence.

· Relational and Compassionate – Support our clients' missions through friendly service.

· See things through to completion – Take the first step and finish what you start.

· Integrity, always do the Right thing – Do the right thing, even when no one is looking.

· Committed to the team – Strive to meet your personal, team, and Company goals.

· Accountable to one another and our clients – We’re counting on you and so are our clients.

Education, Experience, and Certifications

Required

· One of the following certifications: CompTIA Security+, CompTIA CySA+, CCNA Security, C|EH, SSCP, or equivalent

· 1 year work experience in the Information Security or related fields

Preferred

· Associate’s degree in Information Security or related field or 2 years work experience in the Information Security or related fields

· Experience with SIEM platforms, firewall management, and endpoint detection and response platforms

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