Careers

JOB SUMMARY 

At the direction of the Director, Patient Partnerships the Manager, Patient Partnerships supports management of the Patient Engagement team, coordination with Data Sciences and Research Operations to execute EHR patient identification, direction of traditional marketing efforts, and establishment of relationships with central recruitment campaigns. 

RESPONSIBILITIES 

The Manager, Patient Partnerships is responsible for execution of patient recruitment and engagement plans among our network of research practices. 

Key Responsibilities 

• Works in collaboration with Medical and Research Operations leadership on development and implementation of study specific recruitment plans leveraging multiple recruitment channels as necessary 

• Ensures the timely completion of study specific questions and scripting for prescreening requirements 

• Accelerates enrollment through coordination of study/site specific patient lists for identification of highly qualified candidates prior to site activation 

• Supports the receipt and scheduling of referrals from third parties including, but not limited to, central recruitment campaigns and Elligo sourced recruitment vendors 

• Coordinates the development, approval and implementation of in-house patient recruitment material 

• Supports the development, approval and implementation of patient recruitment materials from Elligo sourced vendors/partners 

• Manages study specific recruitment budgets and initiates review process for additional recruitment expenditures as needed to achieve enrollment goals 

• Maintains department level KPIs and assists with preparation of weekly executive summarys of department activity, highlighting risks and identifying mitigation strategies 

• Manages Patient Outreach team members as needed 

• Other duties as defined by department and company leaders 

QUALIFICATIONS AND EDUCATION REQUIREMENTS  

Required 

• BS/BA in Life Science or related discipline 

• 3+ years of clinical research experience specific to patient recruitment trials 

• Previous GCP training and certification preferred 

Preferred 

• Location:  HQ – Austin, TX, but can be remote 

Key Skills and Abilities 

• Demonstrated ability to motivate and encourage a team in a high demand environment 

• Collaborate cross functionally with other Elligo departments/groups  

• Ability to independently and collaboratively create and manage study recruitment plans 

• Exceptional management, leadership, judgement and organizational skills 

• Effective verbal and written skills  

• Strong interpersonal skills with attention to detail  

• Comprehensive knowledge of marketing and recruitment principles specific to clinical research 

• Demonstrated proficiency with word processing, spreadsheet, database, and presentation software (MS Office skills such as Outlook, Word, Excel, PowerPoint, SharePoint) and with clinical trial master filing systems 

• Strong organization/prioritization skills for the management of multiple concurrent projects and tasks 

WORKING CONDITIONS 

This job operates in a professional corperate environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. 

WORKING SCHEDULE 

Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 9:30 a.m. to 3:30 p.m. ET and must work 37.5 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand. 

TRAVEL REQUIREMENTS 

Regular local and regional travel as required for this position (less than 25%) 

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel.  More in-depth information can be found in SOP's, working guidelines, policies, etc. 

Elligo is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Elligo are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Elligo will not tolerate discrimination or harassment based on any of these characteristics. In addition, Elligo will provide reasonable accommodations for qualified individuals with disabilities.