Careers

Corsica Technologies is consistently recognized as one of the top managed IT and cybersecurity providers, helping organizations leverage technology as a competitive business advantage. Our integrated services protect companies and enable them to succeed.  As our mission states, we are a key catalyst in protecting organizations, empowering their employees, and enabling their technology to gain a competitive business advantage so they can thrive.

Our team is focused on hiring the right people, in the right jobs, to help us continue to grow and move forward in creating a new level of service in the IT industry. Do you have what it takes to join the team? With decades of combined experience in our space, our leadership team thrives on helping their clients solve their most complex IT challenges.

Account Manager/Client Success Manager

The Account Manager / Client Success Manager role is to maintain strong relationships with an assigned group of local clients so that they continue to trust Corsica to support their business IT needs. The Account Manager / Client Success Manager serves as the internal advocate for the client.

Responsibilities

• Develop and manage Corsica’s post-sales relationship with assigned accounts
• Proactively and continually develop and nurture assigned accounts, identifying and planning for account evolution and growth across the Corsica services portfolio and for the overall success of the assigned accounts
• Responsible for all aspects of Corsica’s client success with our services and offerings
• Build and maintain strong, trusted advisor relationships with key contacts within assigned accounts
• Conduct regular meetings with assigned accounts that focus on the client’s desired outcomes and contain a strong educational component
• Ensure the communication of all service updates, relevant events, newsletters, and social media announcements pertaining to assigned accounts
• Other duties as assigned.

Qualifications

• 2+ years of work experience in a similar role
• Bachelors’ degree in a business-related field
• Any IT capabilities
• A+ or Network+ certifications are a plus

Preferred

• ITIL Foundations v3 certification or higher
• Experience with a Managed IT firm or IT industry knowledge or education

Benefits:

We are fully invested in the growth and well-being of our employees and offer the following benefits to our employees in all locations:

• 401K
• Medical, Dental, Vision
• Health Savings Account
• Life Insurance
• Short and Long-Term Disability
• PTO plus Paid Holidays
• Training and development opportunities
• Educational assistance
• EAP services that include free counseling services for employee and family
• Adoption assistance
• Commuter benefits

If you’re up for the challenge and enjoy the satisfaction of knowing your work has made a difference in helping other companies leverage technology as a competitive business advantage, then we want to hear from you today! 

If you don’t think you meet all the criteria above and are still interested in the job, please apply.  Nobody checks every box, and we're looking for someone excited to join a great team of professionals.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.