Careers

Corsica Technologies is consistently recognized as one of the top managed IT and cybersecurity providers, helping organizations leverage technology as a competitive business advantage. Our integrated services protect companies and enable them to succeed. As our mission states, we are a key catalyst in protecting organizations, empowering their employees, and enabling their technology to gain a competitive business advantage so they can thrive.

Our team is focused on hiring the right people, in the right jobs, to help us continue to grow and move forward in creating a new level of service in the IT industry. Career growth is endless if you have the drive for learning, adaptability, flexibility, and dedication for career growth. Along with a friendly atmosphere we offer autonomy, hybrid/remote positions, with benefits starting day one. Come and start your endless career path with a national and highly sought-after cybersecurity company!
 

Cybersecurity Technician II

The Cybersecurity Technician II is an integral part of the Security Operations Center. The primary function of the role will be to provide 24/7/365 monitoring of clients' environments for security events. This includes establishing the extent of a threat, the business impact, and advising the most suitable course of action to contain and remedy the event. A Cybersecurity Technician II will serve as an escalation point and second tier subject matter expert for in-depth cybersecurity events and must be able to communicate effectively to all stakeholders during the event management process.

Responsibilities

• Manage the event monitoring and incident response ticket queues and triage as appropriate to meet the established service level agreements.
• Promptly transfer cybersecurity tickets to the client, appropriate department, or internal point of contact.
• Clearly convey indicators of compromise and containment and remediation steps to clients and ITSM service providers
• Expertly analyze and interpret system, security, and application logs in order to diagnose faults, spot abnormal behavior, and rule out false positives.
• Conduct reviews and quality checks of Technician I tickets.
• Effectively utilize SIEM and End Detection and Response tools to investigate alerts and anomalies and built accurate timelines related to possible compromise.
• Follow established procedures to investigate, escalate, contain, and/or eradicate malicious activity.
• Develop and deliver written and oral reports to clients, teammates, and management to aggregate and communicate security information and metrics.
• Provide input and recommendations to improve internal processes and procedures related to SOC duties and responsibilities.
• Participate in threat hunting activities and other special projects as required.

• Maintain quality service by following organization standards.
• Work with a team, communicate effectively, and have high attention to detail.
• Meet client and company expectations for attendance, quality, and expertise.
• Effective use of time and keep detailed notes in company ticketing system.
• Able to effectively communicate with key stakeholders and other members in the event process.

• Customer Focused – We are nothing without our clients.
• Operationally Excellent – Strive for perfection. Obtain Excellence.
• Relational and Compassionate – Support our clients' missions through friendly service.
• See things through to completion – Take the first step and finish what you start.
• Integrity, always do the Right thing – Do the right thing, even when no one is looking.
• Committed to the team – Strive to meet your personal, team, and Company goals.
• Accountable to one another and our clients – We’re counting on you and so are our clients.

Required

• One of the following certifications: CompTIA Security+, CompTIA CySA+, CCNA Security, C|EH, SSCP, or equivalent
• 1 year work experience in the Information Security or related fields with a minimum of 6 months prior Security Operations Center experience

Preferred

• ​​​​​​Associate’s degree in Information Security or related field or 2 years work experience in the Information Security or related fields
• 2 or more current security-related industry certifications
• Experience with SIEM platforms, firewall management, and endpoint detection and response platforms

Supervisory Responsibility

This position has no direct supervisory responsibilities but is expected to manage security events in the Security Operations ticket queue to ensure alignment with Service level agreements.
 

Benefits:

We are fully invested in the growth and well-being of our employees and offer the following benefits to our employees in all locations:

• 401K
• Medical, Dental, Vision
• Health Savings Account
• Life Insurance
• Short and Long-Term Disability
• PTO plus Paid Holidays
• Training and development opportunities
• Educational assistance
• EAP services that include free counseling services for employee and family
• Adoption assistance
• Commuter benefits

If you’re up for the challenge and enjoy the satisfaction of knowing your work has made a difference in helping other companies leverage technology as a competitive business advantage, then we want to hear from you today!

If you don’t think you meet all the criteria above and are still interested in the job, please apply.  Nobody checks every box, and we're looking for someone excited to join a great team of professionals.