Careers

Summary:

*Future position posting 

Elligo Health Research is seeking Nurse Coordinator to join our Research Operations Decentralized Trials group. This position supports Elligo projects by triaging patient calls and reviewing medical records/safety data for a large decentralized clinical trial.  Candidates must demonstrate the ability to review protected health information (PHI), ensure completeness and communicate with patients and Elligo medical directors.

Essential Duties & Responsibilities:

·         Demonstrate knowledge of the Company’s clinical research studies as well as the diagnoses and medical terminology that is involved in the study.

·         Responsible for understanding the protocol, inclusion/exclusion criteria and a comprehensive understanding of trial being conducted.

·         Establishing rapport, ensuring courteous and efficient service to all stakeholders, (i.e., Sponsor, partner organizations, study participants, Elligo colleagues).

·         Demonstrate medical knowledge to effectively triage incoming patient calls and/or answer patients’ questions, identify, and escalate priority issues

·         Support the medical records team in patient chart reviews

·         Support patient outreach for DCT’s and development of patient facing scripts

·         Provide safety review of clinical trial data with the oversight of the Elligo central PI

·         Develops rapport with study managers, site staff and Investigators to provide ongoing study support

·         May participate in local site training and Business Development activities

·         Develop and maintain a medical coding library, medication list library and medical indication training library in collaboration with other medical team members

·         Document all call information according to SOPs and GCPs

·         Ability to navigate EHR and have familiarity with EMR

Education & Experience:

• RN/MSN or a related field and a minimum of 5 years of experience in a healthcare setting, or an equivalent combination of education and experience. 
• Thorough understanding of HIPAA privacy and security laws around PHI
• Clinical research experience strongly preferred
• Ability to strategically think through a process and make quick decisions  
• Quick learner and resourceful, able to quickly learn a new system.  
• Strong verbal and written skills
• Strong computer skills and experience working with MS Office software, including Word, PowerPoint and Excel
• Attention to detail
• Team player