JOB TITLE: Kitchen Utility

DEPARTMENT: Culinary Services

REPORTS TO: Food Service Director

EFFECTIVE DATE: 6/30/2021

SUMMARY: This position is responsible for performing various kitchen cleaning and storage activities such as dish and pot washing, general kitchen cleaning, and the storing of food and non-food supplies.

DUTIES AND RESPONSIBILITIES:

•      Operates dishwashing machine to properly wash and sanitize all dishes, silverware, glasses, utensils, and cooking equipment.

•      Maintains clean, sanitary, clutter free and safe environment in food services areas by sweeping, mopping and pressure washing floors, cleaning and sanitizing dish machine.

•      Sets up and maintains dish and pot washing areas.

•      Cleans production equipment as needed or directed by supervisor.

•      Maintains or exceed standards of appearance, cleanliness, hygiene, and health standards.

•      Follows daily and weekly cleaning schedules.

•      Practices all safety and loss prevention procedures.

•      Attends all in-services as required.

•      Records and maintains documentation for the following measures for service standards and regulatory compliance.

•      Records dish machine(s) temperatures and sanitizer strength manually.

•      Records pot and pan sink temperature and sanitizer strength manually.

•      Assists in receiving of food and non-food supplies.

•      Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

·        This job has no supervisory responsibilities.

QUALIFICATIONS:

·        High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.

·        Other skills required:

o   One (1) year previous experience preferred.

o   Ability to communicate effectively speaking the primary language of the residents.

o   Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.

o   Must demonstrate an interest in working with a senior population.

o   Interacts with guests, residents and staff in a courteous and friendly manner.

o   Ability to respond promptly to resident needs.

o   Supports organization's goals and values.

o   Balances team and individual responsibilities.

o   Ability to work flexible hours as needed.

o   Ability to handle multiple priorities.

o   Competent in organization, time management skills.

o   Must demonstrate good judgment, problem solving and decision-making skills.

COMPETENCIES:

·        Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

·        Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

·        Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

·        Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

·        Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

·        Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

·        Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

·        Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.

·        Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

·        Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

·        Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

·        Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

·        Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

·        Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

·        Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

·        Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

·        Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

·        Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

·        Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

·        Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

·        Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

·        Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

·        Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

·        Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

·        Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

·        Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

·        Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.

·        Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to stand.
• Continually required to walk.
• Continually required to utilize hand and finger dexterity.
• Frequently required to climb, balance, bend, stoop, kneel or crawl.
• Continually required to talk or hear.

• Occasionally works around fumes, airborne particles, or toxic chemicals.
• Occasionally exposed to extreme heat or cold (non-weather).
• The employee must frequently lift and/or move up to 50 pounds / continually lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include:
  • Close and Distant Vision.
• Additional remarks regarding work environment:

o   Works primarily indoors in a climate-controlled setting.