Careers

Corsica Technologies is consistently recognized as one of the top managed IT and cybersecurity providers, helping organizations leverage technology as a competitive business advantage. Our integrated services protect companies and enable them to succeed.  As our mission states, we are a key catalyst in protecting organizations, empowering their employees, and enabling their technology to gain a competitive business advantage so they can thrive.

Our team is focused on hiring the right people, in the right jobs, to help us continue to grow and move forward in creating a new level of service in the IT industry. Do you have what it takes to join the team? With decades of combined experience in our space, our leadership team thrives on helping their clients solve their most complex IT challenges.

Director of Professional Services

Purpose 

Corsica Technologies’ core purpose is to leverage technology to strengthen the competitive advantage of every client. The Professional Services team provides project, consulting, and engineering talent through various means of service delivery.  The services are completed quickly, efficiently, profitably and with high value for the client and for Corsica.  The focus of Corsica Professional Services is to setup our clients and Corsica for success in the relationship. Success will be accomplished through great integration management, scope management, schedule management, cost management, quality management, communications management, risk management, procurement management, and stakeholder management. Successfully accomplishing these objectives helps ensure we achieve our mission to strengthen our client and sets the stage for longstanding and valued partnerships with our clients. 

Responsibilities 

The responsibilities for this position include: 

• Define the Professional Services strategy and lead the design and implementation of a common project management methodology, common standards, and common tools to drive and facilitate the successful delivery of client projects. 

• Lead the execution of a Professional Services governance, reporting, and review framework to provide a holistic view of all organizational project activity. 

• Professional Development Path for Engineering Team Leadership 

• Lead the quoting, planning and pricing of all professional services strategies. 

• Prioritization of multifunctional teams – Engineering, Sales Ops, and Onboarding 

• Implementation of execution methodologies (Lean/Kanban) 

• Ownership of Profit and Loss for department based on defined budget 

• Guide and own the new client onboarding methodology, and champion understanding across all disciplines. 

• Develop scheduling/planning methodologies that maximize revenue and client value 

• Manage inter-dependencies and coordination across projects to ensure that information relating to project deliverables, risks, and issues are effectively communicated between stakeholders and that key performance indicators are monitored and evaluated. 

• Achieve cooperation, compliance, and engagement in the value of Professional Services function in an environment of conflicting interests and opinions. 

• Identify new and innovative project management approaches and tools and embed these in the behavior and day-to-day activities of the organization's operations. 

Competencies and Qualities 

Qualified candidates must meet the following job requirements: 

Leadership 

• Capable of casting a big picture vision and inspiring action towards achieving that vision. 

• Able to translate high-level goals into strategies that can then be broken down into detailed, actionable plans. 

• Champions company values, vision, and initiatives. 

• Persistently demonstrates and inspires excellence in all matters of performance and conduct across the department. 

• The ability to encourage and manage healthy conflict for the sake of achieving the best possible solutions and results. 

• Promotes and fosters collaboration and cooperation across departments. 

• Expert relationship management skills, to include internal relationships, client relationships, and vendor relationships. 

Management 

• Masterful at establishing clear priorities and objectives that advance the department vision, strategy, and associated goals. 

• Skilled at and knowledgeable of project management principles and practices and able to lead and manage multiple high-impact projects simultaneously. 

• Expert at evaluating personnel and aligning team members to positions that maximize their talents and contributions. 

Communication 

• Outstanding verbal, written, and presentation skills. 

• The ability to clearly articulate the purpose and requirements behind department initiatives and priorities. 

• Capable of offering feedback and criticism in a manner that supports and helps build team members to higher levels of success. 

• Able to receive feedback and constructive criticism for the sake of personal improvement and achieving the best possible outcomes for the organization. 

Business Knowledge and Acumen 

• Knowledgeable of business and management principles involved in strategic planning, resource allocation, leadership, and coordination of people and resources. 

• Possesses a high-level understanding of core business functions such as Accounting, Finance, Human Resources, Sales, Marketing, and Service Delivery. 

• Remains current on industry trends and external factors that have the potential to impact company success. 

• Able to identify the key performance indicators necessary to properly evaluate the overall health and effectiveness of the department. 

Organization 

• Expert at establishing priorities and focusing energy on efforts that maximize operational impact. 

• Able to continuously evaluate and re-establish priorities both individually as well as for the organization. 

Teamwork 

• Inspires and cultivates trust. 

• Promotes and exemplifies team interests and success over individual interests and success. 

• Upholds commitments and responsibly accepts and assigns accountability. 

• Values and readily recognizes the talents and contributions of others. 

Critical and Creative Thinking 

• Able to develop unique solutions to problems through the application of existing knowledge. 

• Capable of objectively assessing and analyzing multiple points of view and other input sources for the sake of identifying the best solution. 

• The ability to scrutinize and evaluate current systems, processes, and methodologies for the sake of gaining efficiencies and otherwise identifying opportunities for improvement. 

Information Systems 

Microsoft Word, Visio, Excel, PowerPoint, Outlook, and SharePoint. 

Project Management software. 

Lucid Chart 

Education, Experience, and Certifications 

Required 

• Demonstrated ability to lead the development of project strategy and deliver on project plans, timelines, progress, and outcomes. 

• Outstanding leadership skills including an innovative approach to problem solving and an integrated view of the business. 

• Understanding of Lean/Kanban principles and how to apply to business 

Preferred 

• Demonstrated business acumen and experience leading multi-functional activities with accountability for portfolio, budgetary, and resource allocation. 

• ITIL Foundations v.3 or higher certification. 

Supervisory Responsibility 

This position has direct supervisory responsibilities over Engineers, Sales Ops and Onboarding 

Work Environment 

In most cases, work will be performed in a climate-controlled office space. 

Travel 

This position requires up to 20%. Some overnight travel should be expected. 

Physical Demands 

• Candidate should be able to lift 25 pounds. 

• Job will require sitting for long periods of time and may occasionally require bending, lifting, and driving. 

Position Type/Expected Hours 

This is a full-time position. Normal business hours are 8:00 am to 5:00 pm, Monday through Friday. As both a leader and manager within the organization, the Regional PMO Director is expected to work extended hours, to include weekend work, as the company mission requires. 

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Benefits:
We are fully invested in the growth and well-being of our employees and offer the following benefits to our employees in all locations:

• 401K
• Medical, Dental, Vision
• Health Savings Account
• Life Insurance
• Short and Long-Term Disability
• PTO plus Paid Holidays
• Training and development opportunities
• Educational assistance
• EAP services that include free counseling services for employee and family
• Adoption assistance
• Commuter benefits

If you’re up for the challenge and enjoy the satisfaction of knowing your work has made a difference in helping other companies leverage technology as a competitive business advantage, then we want to hear from you today!

If you don’t think you meet all the criteria above and are still interested in the job, please apply.  Nobody checks every box, and we're looking for someone excited to join a great team of professionals.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.