Join Our Team

Thompson is seeking a Case Manager to join our Thompson RISE Team.  

Thompson RISE is a one-on-one community-based coaching service for young adults ages 16-21 to help provide them with the tools and knowledge they need to successfully transition to adulthood. Each youth is assigned a Coach that works with them weekly to achieve their goals whether it be securing gainful employment, securing and stabilizing their housing situation, learning how to manage money, and academic pursuits.

Thompson offers several benefits as part of our competitive employee package:
•    Health insurance, dental insurance, vision insurance, short/long term insurance, 401k retirement, PTO
•    Multiple pathways for upward mobility within the agency
•    High quality technology for staff including iPhones, Tablets & Laptops
•    Performance based bonuses
•    Monthly gym membership 
•    Paid Time Off specific for Volunteerism in the community 

​Job Responsibilities:

• Display individual proficiency and effectiveness in the role
• Be punctual, arrive on time, and prepared
• Learn and utilize the organization’s systems, processes and procedures as instructed
• Display a high degree of being open to coaching/feedback regarding performance and areas of improvement
• Contribute to a positive team culture through your actions, attitude, and communication
• Consistently deliver excellent customer service to your clients/customers
• Conduct yourself in the highest standards of ethics and integrity while displaying emotional intelligence in your day-to-day work with customers, peers, and leadership
• Represent the organization internally and externally through your communication and conduct
• Display trauma informed practices and principles in your interactions with customers, with peers and with leadership
• Provide behavior management, case management and general care coordination for assigned youth
• Provide effective crisis response and crisis management for assigned youth
• Provide direct support to your clients in the following four core domains: education, employment, securing stable housing and avoiding legal involvement.
• Achieve productivity expectations which align with clients and families receiving their necessary treatment
• Ensure documentation standards which adhere strictly to policy and procedure and meet all regulatory and billing standards
• Other duties as assigned

• Must have a valid Driver License and meet any credentialing, licensing, and privileging standards as it pertains to the department you are in.
• Education requirement: HS Diploma or GED
• A minimum of 2 years of relevant professional experience
• Proficient in Microsoft Office Suite application software, Excellent written and oral communication skills

Thompson Child & Family Focus will require proof of a COVID-19 vaccination as a part of the background screening and credentialing process for all applicants.