Optometrist Careers | MyEyeDr.

Licensed Dispensing Optician (LDO) - Florence, KY

Job Title
Licensed Dispensing Optician (LDO) - Florence, KY
Job ID
27622452
Location
Florence,  KY 41042
Other Location
Description

MyEyeDr. is seeking a full-time Licensed Dispensing Optician (LDO) to join our practice located in Florence, KY!
 

POSITION SUMMARY
The LDO analyzes prescriptions to make recommendations that provide the highest quality vision care to our patients.  Additionally, the LDO fits, measures, and adjusts eyeglasses to exceed the patient's needs and expectations. Additionally, problem solves any difficulty a patient may experience regarding vision care. The LDO is responsible to provide oversight on all prescriptions throughout the office.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Guide and assist patients in the eyewear and frame/lens selection process, by using extensive knowledge of product lines and options to educate patients.

  • Converse with patients to analyze and assess patient’s vision problems and needs.

  • Provide oversight on all prescriptions throughout the office

  • Maximize sales by using the company’s best, better, good sales concept, maximizing key areas, Promotions, product of choice, Anti-Reflective coating, poly, warranties, 2nd pairs and backup eyeglasses, etc.

  • Maximize insurance plans for patients and provide patients with comprehensive explanation of their insurance benefits

  • Understand the company’s cost of goods and retail fee schedules.  Be able to utilize knowledge of cost of goods to eliminate situations where cost-conscious patients might consider taking their Rx to a discount retailer (“walking Rx”).

  • Focus on all company Key Patient Indicators

  • Educate patient on the adaptation of new Rx’s and care of lenses.

  • Use pupillometer, PD ruler and other technical aids for proper fit and measurements.

  • Promise accurate delivery & turnaround times meeting the patients’ needs.  Immediately notify patient of any delays of delivery times.

  • Understand all promotions, coupons and third-party programs available through My Eye Dr.

  • Conduct “Care Calls” on a daily basis to patients who received their eyewear one week prior.

  • Use a lensometer to neutralize, verify and make a final inspection of eyewear.

  • Notify and re-notify patients when eyeglasses are complete for dispensing.

  • Fit and adjust completed eyewear for each patient.

  • Ensure product pricing is accurate

  • Monitor jobs waiting to be picked up.  Inform management of any job held over 30 days

  • Clean and merchandise displays on a daily basis, displaying effective merchandise at all times.

  • Place all returns in their proper bins.

  • Perform preliminary testing for patients, as needed.

  • Accurately process patient payment transactions.

  • Help maintain the attractive appearance of the office.

  • Attend all office meetings.

  • Participate in all training opportunities offered by My Eye Dr.

  • Other duties, as assigned.

EXPERIENCE AND QUALIFICATIONS

  • Must be State Board Certified Licensed Dispensing Optician

  • AA or BA/BS in the related field is desirable.

  • 2-5 years of related eyewear experience within a similar office environment


KNOWLEDGE, SKILLS, AND ABILITIES

  • Strong comfort level with optical and lens-related concerns.

  • Demonstrates the ability to actively oversee, understand and describe multiple prescriptions daily.

  • Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer trends.

  • Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced, entrepreneurial environment.

  • Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met

  • Proficiency in utilization of automated equipment and systems standard to the optometry industry


PHYSICAL DEMANDS


WORK ENVIRONMENT

  • This position is performed in a traditional retail office environment.

For more information, please contact Surya Iyer at surya.iyer@myeyedr.com or (904) 694.1200.

Required Skills

Licensed Dispensing Optician (LDO) Essential Duties and Responsibilities:  

Responsible to provide oversight on all prescriptions throughout the office. 

Use pupillometer, PD ruler and other technical aids for proper fit and measurements. 

Promise accurate delivery & turnaround times meeting the patients’ needs.  Immediately notify patient of any delays of delivery times. 

Use lensometer to neutralize, verify and make a final inspection of eyewear. 

Notify and re-notify patients when eyeglasses are complete for dispensing. 

Fit and adjust completed eyewear for each patient. 

Perform preliminary testing for patients, as needed. 

Accurately process patient payment transactions.

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