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ServiceNow Administrator

Job Title
ServiceNow Administrator
Job ID
27623746
Location
Vienna,  VA 22180
Other Location
Pensacola, FL
Description
Responsibilities:

• The ServiceNow Administrator is responsible for the technical specification and implementation of ServiceNow Security Operations (SecOps) features.
• The ServiceNow Administrator prepares ServiceNow update sets, participates informal testing in multiple environments, and supports promotion to production.
• Works closely with Product Owners, Developers, and Customers, as necessary, to identify technical and process solutions.
• Participates in change control activities to formally implement solutions to production
• Coordinate with ServiceNow team to perform system upgrades, as necessary.
• The ServiceNow Administrator participates in the design and development of system interfaces as necessary to ensure secure data and alerts business rules and data quality are implemented and maintained.
• Ability to provide ServiceNow configuration including but not limited to scripting, workflow administration, report setup, module configuration, data imports, and third-party software integration.

Requirements:

• Bachelor's degree in information technology, computer science, or business administration, or related field
• Service Now System Administrator Certification
• Service Now Security Operations (SecOps) Certification
• 3-5 years of demonstrated experience in IT Operational role, executing strategic security automation or asset management processes successfully leveraging Service Now
• Strong knowledge of ServiceNow Security Operations (SecOps) Modules
• Strong knowledge of the SOAR lifecycle
• Policy/processes documentation experience
• Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
• Strong communication skills, ability to articulate ideas and concepts clearly and professionally

Highly Desirable:

• Experience with Service Now SecOps and building SOAR workflows, including demonstrable experience building custom REST API and PowerShell actions in Integration Hub and Workflow Editor.
• Experience shipping REST API Actions via an Integration Hub Spoke ServiceNow App a plus.
• Detailed technical experience in the installation, configuration, and operation of high-end security solutions.
• Experience with SIEM, Case Management, and Threat Intelligence solutions and technologies preferred
• Security Operations experience is a plus.
• GCIA, CISSP, and/or DevOps certifications preferred.

Are you looking for the next exciting project opportunity with a great company? Our professional recruiting staff at CC Pace is here to support you in every step of the process!  We have been in business for nearly four decades and have deep roots in the Washington DC metro area.  Our direct client relationships with companies in various industries and sizes help us find the right opportunity for our candidates.

We offer competitive rates, healthcare & dental, 401k, FSA, LTD, lots of voluntary benefits, and tons of discount perks.  Our team is standing by, ready to help you get started today!

•           Must be authorized to work in the US. 

•           Employer not providing work sponsorship currently

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.  EEO IS THE LAW CC Pace invites any applicant and/or employee to review the Company’s written Affirmative Action Plan.  This plan is available for inspection upon request. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.
 

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