Careers

Purpose

The Senior Network Project Engineer must effectively and efficiently drive toward successful network project integrations and professional IT Services to our valued client base. As a tier 3 and beyond subject matter expert for network solutions, the project engineer provides technical oversight and ensures the project team produces the best possible outcomes for our clients through proper design and implementation. The Project Engineer's deeply specialized knowledge and skills help ensure Corsica's ability to solve even the most complex issues our clients face. The networking expertise and guidance provided by this role are critical to winning client trust and building the long-term relationships Corsica seeks with all our clients.

Responsibilities

The responsibilities for this position include:

· Serve as a Tier 3 resource and escalation point for the rest of the project team on networking projects, as needed.

· Provide mentorship and technical oversight to Project Technicians and support Project Engineers.

· Provide project staging of equipment and software.

· Provide network analysis, response, and remediation support, as needed.

· Maintain network infrastructures across multiple clients and MSP/MSSP internal services.

· Create tasks that are designed to either add functionality required by the company or to address ongoing network failure issues.

· Develop methods and tools to be used to test and implement to LAN/WAN equipment.

· Build and develop Configurations for Network products.

· Communicate effectively with both project management as well as client points of contact and end users.

· Complete Project Implementation and Deployments.

· Complete project assignments as tasked (onsite or remote).

· Provide project status updates to Regional Project Manager daily.

· Complete client onboarding tasks that include ensuring clients’ systems and networks meet Corsica standards.

· Complete project discovery tasks to include site surveys and working with clients to understand their needs and then transition findings and client notes to Design Engineer for project scoping.

· Draft client recommendations to Design Engineer, Technical Account Manager, and/or Client Success Manager for review with client. Provide best practices and simple network designs.

· Update project management software daily with progress of project tasks and other assignments.

· Post-project quality assurance testing assistance.

· Serve as client point-of-contact for end user training of new systems deployed.

· Maintain service software documentation and standards.

· Work with other technical groups and engineers as required.

· Evaluate existing processes and engineer improvements.

· Complete additional Integrations team tasks as assigned by Regional Project Manager.

· Train team members on new technologies as required for Tier 1, Tier 2, and Tier 3 to take over support of clients post project.

· Stay up-to-date with technology through ongoing education. Be open to investing time into new products from ANY vendor.

· Participate in Service Strategy to assist Corsica in designing and supporting the best solutions for our clients.

Competencies and Qualities

Qualified candidates should have experience with many of the following:

· Windows 7, 10; Windows Server 2008, 2012, 2016, 2019; Mac experience a plus

· Active Directory and Group Policy Management

· MS Azure and Amazon Web Services

· Microsoft Cloud Solutions such as Office 365, Exchange online, SharePoint, and OneDrive

· Virtualization platforms such as Microsoft Hyper-V and VMware

· TCP/IP stack

· Wired and wireless technologies. Cisco, Fortinet, HP, etc.

· Dynamic routing protocols, SLA, route tracking, and network policies

· NMS and SIEM

· DHCP and DNS support in SMB and enterprise environments

· Network authentication and encryption methods

· VoIP technology and equipment

· Varied Client / Server applications

· Must have top-notch customer service skills

· Must have excellent organizational and communication skills

· Must be able to learn new technologies and quickly adapt to new environments

· Must have critical thinking skills and be able to solve complex problems

· Must be able to work in a fast pace environment with ability to multitask

· Must be capable of working onsite alone (with remote assistance as needed) and be able to be resourceful and self-sufficient

Education, Experience, and Certifications

Required

· Bachelor's Degree in any IT related field OR equivalent technical certifications (Cisco CCNP, Fortinet NSE, etc.)

· 6+ years of Network experience with implementation and support

· 2+ years of Windows Server level technology experience (Windows Server 2008, 2012, 2016, 2019) as well as the Windows Server Core services (Active Directory, Group Policy, DNS, DHCP, Hyper V)

· 2+ years of Microsoft Cloud Solutions/Services experience with an emphasis on Office 365

· Experience creating technical documentation

Preferred

· Experience with Python

· Experience working with security compliance standards

· Additional Technical Certifications

Supervisory Responsibility

This position has no direct supervisory responsibilities but is expected to supervise work on the primary support board to ensure alignment with Corsica processes.

Work Environment

In most cases, work will be performed in a climate-controlled office space.

Travel

This position will require travel. Most travel will be regional. Occasional overnight travel should be expected. Must have valid driver’s license with clean driving history.

Physical Demands

· Candidate should be able to lift 50 pounds.

· Job will require sitting for long periods of time, and may occasionally require bending, lifting, and driving.

Position Type/Expected Hours

This is a full-time position for five, eight-hour days (40 hours total) per week. A one-hour lunch break is provided. Shift start times range from 6:00 AM to 3:00 PM. Position may require some on call availability for special projects. Projects may require shifted work hours to complete based on client requirements. Projects may require after normal working hours work to be completed.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits: 
We are fully invested in the growth and well-being of our employees and offer the following benefits to our employees in all locations: 

• 401K 
• Medical, Dental, Vision 
• Health Savings Account 
• Life Insurance  

• Short and Long-Term Disability 
• PTO plus Paid Holidays 
• Training and development opportunities 
• Educational assistance 
• EAP services that include free counseling services for employee and family 

• Adoption assistance 
• Commuter benefits 

 
If you’re up for the challenge and enjoy the satisfaction of knowing your work has made a difference in helping other companies leverage technology as a competitive business advantage, then we want to hear from you today! 
 
If you don’t think you meet all the criteria above and are still interested in the job, please apply.  Nobody checks every box, and we're looking for someone excited to join a great team of professionals. 
 
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.