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Systems Engineer (Ft. Wayne, IN)

Job Title
Systems Engineer (Ft. Wayne, IN)
Job ID
27628226
Location
Fort Wayne,  IN 46804
Other Location
Description
Corsica Technologies is consistently recognized as one of the top managed IT and cybersecurity providers, helping organizations leverage technology as a competitive business advantage. Our integrated services protect companies and enable them to succeed.  As our mission states, we are a key catalyst in protecting organizations, empowering their employees, and enabling their technology to gain a competitive business advantage so they can thrive. 
 
Our team is focused on hiring the right people, in the right jobs, to help us continue to grow and move forward in creating a new level of service in the IT industry. Do you have what it takes to join the team? With decades of combined experience in our space, our leadership tea

                                                                       PROJECT ENGINEER, SYSTEMS

Purpose

The Systems Project Engineer must effectively and efficiently drive toward successful systems project integrations and professional IT Services to our valued client base. As a subject matter expert for IT solutions, the project engineer provides technical oversight and ensures the project team produces the best possible outcomes for our clients through proper design and implementation. The Project Engineer's deeply specialized knowledge and skills help ensure Corsica's ability to solve even the most complex issues our clients face. The expertise and guidance provided by this role are critical to winning client trust and building the long-term relationships Corsica seeks with all our clients.

Responsibilities:

The responsibilities for this position include:

· Provide mentorship and technical oversight to Project Technicians and Project Administrators.

· Provide support for other Project Engineers.

· Provide project staging of equipment and software for project implementation.

· Communicate effectively with internal and external clients.

· Complete Project Implementation and transition solutions to support.

· Complete project assignments as tasked (onsite or remote).

· Provide project status to clients weekly.

· Complete managed service onboarding tasks that include ensuring clients’ systems and networks meet Corsica standards.

· Act as Project Lead for assigned projects.

· Complete project discovery tasks to include site surveys and working with clients to understand their needs and then transition findings and client notes to Sales Engineer for project scoping.

· Provide advanced support for ITSM service team as needed. Update project management software daily with progress of project tasks and other assignments.

· Post-project quality assurance testing assistance.

· Serve as client point-of-contact for end user training of new systems deployed.

· Maintain service software documentation and standards.

· Work with other technical groups and engineers as required.

· Train team members on new technologies as required for successful transition to ITSM support team.

· Stay up-to-date with technology through ongoing education.

Competencies and Qualities

Qualified candidates should have experience with many of the following:

· Windows Client and Server Operating Systems

· On-prem Microsoft-based Network Services: Active Directory, Group Policy, DHCP, DNS

· Microsoft-based E-mail Platforms: Exchange and M365

· MS Azure and Amazon Web Services

· AWS cloud services:EC2 Compute, Route 53, S3 Storage, AMIs, Volumes, Snapshots, Security Groups, and VPCs

· Azure Private Cloud Services: Virtual Networking, Azure Active Directory, Storage Services, Virtual machines, and Cloud Security

· Microsoft Cloud Solutions: OneDrive, SharepointVirtualization platforms: Microsoft Hyper-V, VMware ESXi, VMWare VDI

· On-Prem and Cloud Backup Solutions

· Storage Technologies: SAN and NAS

· Cloud-based VoIP Solutions

· Must have excellent customer service skills. Must have excellent organizational and communication skills

· Must be able to learn new technologies and quickly adapt to new environments

· Must have critical thinking skills and be able to solve complex problems

· Must be able to work in a fast-paced environment.

· Able to work onsite alone (remote assistance as needed).

Five Key Characteristics of Corsica Team Members

· Problem Solvers. We love a challenge and are passionate about using technology to solve our client’s real-world problems.

· Team Players. We work together to achieve our goals and provide the most positive outcomes for each other and our clients.

· Decision-makers. We are empowered to make informed decisions and take actions that drive results for our company and our clients.

· Client-focused. We make both our internal and external clients our top priority and aim to exceed expectations in everything we do.

· Inclusive. We believe that everyone contributes to our success. Our clients and team members are seen, heard, and valued.

Education, Experience, and Certifications

Required

· Bachelor's Degree in any IT related field OR equivalent technical experience and certifications (e.g. VCP, Azure Solutions Architect)

· 2+ years of professional experience implementing IT services

· 5+ years of Windows Server level technology experience)

· 1+ years of Microsoft Cloud Solutions/Services experience

· Experience creating technical documentation

Preferred

· 2+ year of Linux experience (CentOS, Ubuntu)

· 2+ years of Mac OSX experience

· Cybersecurity experience

· Experience working with security compliance standards

· Experience working for an MSP or MSSP

Supervisory Responsibility

This position has no direct supervisory responsibilities but is expected to supervise work on the primary support board to ensure alignment with Corsica processes.

Work Environment

In most cases, work will be performed in a climate-controlled office space.

Travel

This position will require travel. Most travel will be regional. Occasional overnight travel should be expected. Must have valid driver’s license with clean driving history.

Physical Demands

· Candidate should be able to lift 50 pounds.

· Job will require sitting for long periods of time, and may occasionally require bending, lifting, and driving.

Position Type/Expected Hours

This is a full-time position for five, eight-hour days (40 hours total) per week. Typically, hours range from 8:00 AM to 5:00 PM EST. Work day hours are negotiable. A one-hour lunch break is provided. Position may require some on call availability for special projects. Projects may require shifted work hours to complete based on client requirements. Projects may require after normal working hours work to be completed.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits: 
We are fully invested in the growth and well-being of our employees and offer the following benefits to our employees in all locations: 

  • 401K 
  • Medical, Dental, Vision 
  • Health Savings Account 
  • Life Insurance  
  • Short and Long-Term Disability 
  • PTO plus Paid Holidays 
  • Training and development opportunities 
  • Educational assistance 
  • EAP services that include free counseling services for employee and family 
  • Adoption assistance 
  • Commuter benefits 

 If you’re up for the challenge and enjoy the satisfaction of knowing your work has made a difference in helping other companies leverage technology as a competitive business advantage, then we want to hear from you today! 
 
If you don’t think you meet all the criteria above and are still interested in the job, please apply.  Nobody checks every box, and we're looking for someone excited to join a great team of professionals. 
 
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 
 

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