Marketing Project Manager, Quincy, MA
- Job Title
- Marketing Project Manager, Quincy, MA
- Job ID
- 27628464
- Location
- Quincy, MA 02122
- Other Location
- Description
-
JOB SUMMARY
The Project Manager will oversee and implement patient recruitment and retention campaigns as well as serve as the client’s main point of contact for their projects. The Project Manager will use a high degree of customer service and industry foresight to work successfully with the internal and external teams providing an optimal experience for clients. This individual will be led by a Senior Project Manager or a member of the Patient Services management team. This individual will be the main point of contact on 5-10 projects.
RESPONSIBILITES- Leads internal team members to ensure recruitment and retention project milestones are met as contracted.
- The internal team may be composed of personnel from various departments including: Marketing, Graphic Design, Enrollment Center, Travel, and Integrated.
- Oversees and delegates projects and tasks to appropriate team members based on project deliverables and team member utilization/allocation.
- Coordinates an internal “kick-off” meeting to review project delegations and expectations for any new projects.
- Creates, reviews, and trains all internal team members on each Project Plan, as well as any SOPs and Guidance Documents that pertain to each team member’s role and responsibilities.
- Responsible for all project setup tasks for all applicable technology platforms.
- Responsible for ensuring all project management related tracking mechanisms are updated daily/weekly as applicable.
- Responsible for leading client meetings which may include discussions related to contract deliverables, budget allocation, performance metrics, projection modeling, and site performance.
- Ensures all team members acknowledge and understand their assigned duties and tasks. As tactics are revised and change orders are implemented, PM will work with each team member to alter Project Plans and timelines to ensure strategy alignment.
- Serves as an extension of the client team to spearhead this understanding and tactic completion.
- Responsible for organizing and leading weekly meetings with the internal team to review project deliverables and expectations as well as plan and re-strategize as needed.
- Researches and fully understands each assigned project’s protocol, therapeutic area, disease indication, and target demographic.
- Corresponds with and manages vendors for projects, as applicable based on deliverables.
- Monitors and coordinates the efforts of the internal and external project teams and acts as the primary point of contact for clients.
- Monitors and verifies team member time entry.
- Compiles weekly or monthly reports (based on client’s needs) for all projects.
- Review and approve invoices based on validated time entry by team and strategy for scope implementation.
- Ensures revenue is realized and projects function within budgetary parameters for each project/program assigned.
- Analyzes recruitment reports and projections and implements changes to strategy/tactics as necessary to achieve contracted goals.
- Leads the development of project turnaround strategies when initial approaches are not working.
- Provides feedback to Management regarding the maintenance of effective levels of recruitment activities for each project.
- Provides customer training on the patient tracking software that is hosted in Salesforce.
- Manage and liaise with business development team to facilitate updates to existing client budgets and contracts in relation to change orders
- Monitors efficiency to maintain a high utilization rate month over month.
- Updates internal reporting and project management tracking mechanism per departmental requirements.
- Assists with Business Development proposals and meetings for strategizing for new opportunities.
- Assists with interviewing, as needed.
- Assists with internal projects as assigned by departmental management team.
QUALIFICATION AND EDUCATION REQUIREMENTS- Bachelor’s Degree in marketing, communications, advertising, public relations, project management or related field
- A minimum of 3-5 years professional experience in marketing, public relations, advertising, project management, or communications field- or comparable experience in a ClinEdge role.
- Exceptional writing skills; excellent communication skills and proofreading abilities
- Agency experience
- Clinical Research industry experience. Healthcare experience is also helpful
- Understanding or experience with patient recruitment campaigns in a clinical research setting is ideal.
- Salesforce
- Microsoft Suite
- Project Management Software (general)
- NetSuite
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 9:30 a.m. to 3:30 p.m. and must work 37.5 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.
Moderate (10-25%) travel is required for this position.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel. More in-depth information can be found in SOP's, working guidelines, policies, etc.
Elligo is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Elligo are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Elligo will not tolerate discrimination or harassment based on any of these characteristics. In addition, Elligo will provide reasonable accommodations for qualified individuals with disabilities.
- Leads internal team members to ensure recruitment and retention project milestones are met as contracted.
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“I am super passionate about what we are doing at Elligo and feel so fortunate to be a part of it! I haven’t been this excited about a job in years!”
“Having been involved in clinical research for over 10 years, I have found the Elligo model to be truly innovative. From top to bottom, the Elligo team is made up of professionals who use their experience and knowledge to positively affect the need to bring healthcare and clinical research together.”
“Elligo is at the forefront of innovation in the clinical research industry. It’s rewarding to work among such highly motivated and distinguished leaders and visionaries. I start work each day feeling valued and end each day excited to be part of Elligo’s influence on changing the clinical research industry.”
“Working at Elligo has been a very unique experience. I love the fact that I’m surrounded by colleagues who help me learn something new every day. I value their experience and genuinely enjoy the work and projects we are involved with. I love coming to work every day!”