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Sr. Cloud Engineer (Remote)
- Job Title
- Sr. Cloud Engineer (Remote)
- Job ID
- 27629849
- Work From Home
- Yes
- Location
- Remote,
- Other Location
- Description
-
Sr. Cloud Engineer,RemoteCorsica Technologies is consistently recognized as one of the top managed IT and cybersecurity providers because of our unparalleled success in providing our clients with leverage technology as a competitive business advantage.
At Corsica, our team is focused on hiring the right people, in the right jobs, to ensure we continue to grow and create new levels of service in the industry.Five Key Characteristics of Corsica Team Members™- Problem Solvers – We love a challenge and are passionate about using technology to solve our client’s problems.
- Team Players – We work together to achieve our goals and provide the most positive outcomes for each other, and our clients.
- Decision Makers – We are empowered to make informed decisions and take actions that drive results for our company and our clients.
- Client Focused – Our internal and external clients are our top priority by striving to exceed expectations in everything we do.
- Inclusive – We believe that everyone contributes to our success. Our clients and team members are seen, heard, and valued.
Position Summary:The Senior Cloud Project Engineer must effectively and efficiently drive toward successful cloud project integrations and professional IT Services to our valued client base. As a Tier 3 subject matter expert for IT solutions, the project engineer provides technical oversight and ensures the project team produces the best possible outcomes for our clients through proper design and implementation. The Project Engineer's deeply specialized knowledge and skills help ensure Corsica's ability to solve even the most complex issues our clients face. The expertise and guidance provided by this role are critical to winning client trust and building the long-term relationships Corsica seeks with all our clients.
Responsibilities:- Serve as a Tier 3 resource and escalation point for the rest of the project team on cloud projects, as needed.
- Provide mentorship and technical oversight to Project Administrators and support Project Engineers.
- Provide project staging of equipment and software.
- Communicate effectively with both project management as well as client points of contact and end users.
- Complete Project Implementation and Deployments.
- Complete project assignments as tasked (onsite or remote).
- Provide project status updates to Engineering Manager and Project Coordinator daily.
- Complete project discovery tasks to include site surveys and working with clients to understand their needs and then transition findings and client notes to Solutions Engineer for project scoping.
- Draft client recommendations to Solutions Engineer, vCIO and/or Client Service Manager for review with client.
- Update PSA software daily with progress of project tasks and other assignments.
- Post-project quality assurance testing assistance.
- Serve as client point-of-contact for end user training of new cloud systems deployed.
- Maintain service software documentation and standards.
- Work with other technical groups and engineers as required.
- Complete additional Integrations team tasks as assigned by Engineering Manager.
- Train team members on new technologies as required for Tier 1, Tier 2, and Tier 3 to take over support of clients post project.
- Stay current with technology through ongoing education, training, and self-study.
- Participate in Service Strategy to assist Corsica in designing and supporting the best solutions for our clients.
Knowledge, Skills, and Abilities:- Windows 10, 11; Windows Server 2008, 2012, 2016, 2019
- Active Directory Management
- Microsoft Exchange
- Group Policy Management
- Core networking disciplines such as DNS, DHCP
- MS Azure and Amazon Web Services
- AWS cloud services such as EC2 instances, Route 53, S3 storage, AMIs, Volumes, Snapshots, Security Groups, and VPCs
- Azure Private Cloud Services such as Virtual Networking, Azure Active Directory, Storage Services, Virtual machines, and Cloud Security
- Microsoft Cloud Solutions such as Office 365, Exchange online, SharePoint, and OneDrive
- Virtualization platforms such as Microsoft Hyper-V and VMware
- Backup Platforms
- SAN / NAS
- VoIP technology and equipment
- Varied Client / Server applications
- Must have top-notch customer service skills
- Must have excellent organizational and communication skills
- Must be able to learn new technologies and quickly adapt to new environments
- Must have critical thinking skills and be able to solve complex problems
- Must be able to work in a fast-paced environment with ability to multitask
- Must be capable of working onsite alone (with remote assistance as needed) and be able to be resourceful and self-sufficient
Education, Experience, and Certifications:- Required:
- Bachelor's Degree in any IT related field OR equivalent technical certifications (Azure Architect, Azure Administrator Associate, MS 365 Certified, VMWare VCP, etc.)
- 4+ years of professional experience implementing IT services in Office365 and/or MS Azure Cloud
- 5+ years of Windows Server level technology experience (Windows Server 2008, 2012, 2016, 2019) as well as the Windows Server Core services (Active Directory, Group Policy, DNS, DHCP, Hyper V)
- 6+ years of Microsoft Cloud Solutions/Services experience, including MS Azure and Office365
- Experience creating technical documentation
- Preferred:
- 1+ year of Linux systems experience
- Experience working with security compliance standards
- Additional Technical Certifications
Work Environment:- In most cases, work will be performed in a climate-controlled office space.
- This position will require travel. Most travel will be regional. Occasional overnight travel should be expected. Must have valid driver’s license with clean driving history.
- Candidate should be able to lift 25 pounds.
- Job will require sitting for long periods of time, and may occasionally require bending, lifting, and driving.
- This is a full-time position for five, eight-hour days (40 hours total) per week.
- A one-hour lunch break is provided.
- We employ a flexible schedule with shift start times beginning at 8:00 AM.
- Depending on client requirements, some projects may require:
- 24/7 “on call” availability.
- Working beyond normal work hours.
- Shifted work hours.
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
- Duties, responsibilities, and activities may change at any time with or without notice.
- Corsica is fully invested in the growth and well-being of our employees and offer a robust benefits package at all locations including:
- 401K
- Medical, Dental, Vision
- EAP services that include free counseling services for employee and family
- PTO plus Paid Holidays
- Health Savings Account
- Training and development opportunities
- Commuter benefits
- Life Insurance
- Short and Long-Term Disability
- Educational assistance
- Adoption assistance
If you don’t think you meet all the criteria above and are still interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join a great team of professionals.
Corsica Technologies is an equal opportunity employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.