Technical Project Manager, Patient Recruitment Services (Remote)
- Job Title
- Technical Project Manager, Patient Recruitment Services (Remote)
- Job ID
- 27646568
- Work From Home
- Yes
- Location
- Austin, TX 78738
- Other Location
- Description
-
JOB SUMMARY
The Technical Project Manager of Patient Recruitment Services is a functional leader who manages and delivers customer facing technology solutions. This role partners with other team members within our Patient Services department, driving revenue for a high growth service line. The primary projects are focused on the design and build of patient facing websites, but work may include community portals and additional patient recruitment technical solutions.
This position is an individual contributor role in a fast-paced, small-company work environment. The Technical Project Manager must be able to discuss strategic options with customers and project teams while also driving delivery of these solutions.
Successful candidates will have a strong sense of ownership, organization, detail-oriented approach, enjoy driving customer projects to successful completion, and can operate effectively in both technical and business-oriented settings. A strong leader and owner has opportunity to make big improvements to the service line through process change, project management, and the implementation of technical improvements. The role has high visibility, directly contributing to company revenue growth.
RESPONSIBILITIES- Customer management – in conjunction with Elligo project managers, work with Customers to define their patient recruitment needs and put forth solutions to meet those needs.
- Requirements management – lead sessions to generate ideas, document specifications, mock-ups, user stories; manage the customer requirements, scope changes
- Project management – develop project plans, budgets and scope changes; clearly communicate status and progress through projects.
- Technical team management – liaise with developers to create the best technical solutions to meet requirements; ensure acceptance criteria is clear and team is aligned towards customer satisfaction and project completion.
- Testing and user acceptance – lead user acceptance testing sessions and documentation to ensure customer satisfaction.
- Training and application support – training and end-user support for customers and site staff, as necessary.
- System administration – may assist or become the expert on system configuration to meet business needs for some project components.
- Process and technical advancements – lead development process and technology improvement projects to continually advance capabilities for this service line. Examples include automation and integration projects.
QUALIFICATIONS- 5+ year’s experience in a Project Manager, Customer Implementation, Business Analyst, Product Owner, or related role
- BS in Business or Information Technology related field or equivalent job experience
- Experience leading both business and technical team members to achieve project success
- Experience documenting scope, user requirements, use cases, and solution options
- Good presentation and leadership skills
- Ability to multi-task and deliver results across competing initiatives
- Project management experience, including documenting a high-level project plan, status reporting, managing scope/changes and leading a project team to success
- Clinical research or healthcare experience is preferred but not required
WORKING CONDITIONS
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 9:30 a.m. to 3:30 p.m. and must work 37.5 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.
Moderate (10-25%) travel is required for this position.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel. More in-depth information can be found in SOP's, working guidelines, policies, etc.
Elligo is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Elligo are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Elligo will not tolerate discrimination or harassment based on any of these characteristics. In addition, Elligo will provide reasonable accommodations for qualified individuals with disabilities.
Option 1: Create a New Profile
“I am super passionate about what we are doing at Elligo and feel so fortunate to be a part of it! I haven’t been this excited about a job in years!”
“Having been involved in clinical research for over 10 years, I have found the Elligo model to be truly innovative. From top to bottom, the Elligo team is made up of professionals who use their experience and knowledge to positively affect the need to bring healthcare and clinical research together.”
“Elligo is at the forefront of innovation in the clinical research industry. It’s rewarding to work among such highly motivated and distinguished leaders and visionaries. I start work each day feeling valued and end each day excited to be part of Elligo’s influence on changing the clinical research industry.”
“Working at Elligo has been a very unique experience. I love the fact that I’m surrounded by colleagues who help me learn something new every day. I value their experience and genuinely enjoy the work and projects we are involved with. I love coming to work every day!”