Systems Administrator
- Job Title
- Systems Administrator
- Job ID
- 27647533
- Location
- Remote,
- Other Location
- Description
-
Systems Administrator
Location: Remote
Status: Full-time Exempt
Reports to: IT Manager
Direct Reports: [NA]
About M2GEN / Who we are
M2GEN is an oncology-focused health informatics solutions company that leverages clinical and molecular data to accelerate the discovery, development, and delivery of personalized therapies. Founded in 2006 with a mission to enable a collaborative approach to fight cancer, M2GEN facilitates the Oncology Research Information Exchange Network (ORIEN), an alliance of leading cancer centers that participate in the HIPAA-compliant, IRB-approved protocol, patient-consented Total Cancer Care (TCC) to gather de-identified clinical and genomic patient data for research purposes. M2GEN currently has over 300,000 total consented patients across a network of 18 cancer centers throughout the U.S.
We are a fast growing company, merging data and science to accelerate the discovery and delivery of precision medicine. Our purpose is to connect patients to a cure so they can lead better lives. If you are passionate about making a difference and creating and delivering health informatics solutions to impact the future of cancer care and predicting and meeting patient’s needs, join the team!
Learn more at www.m2gen.com
Role
We are seeking a Systems Administrator to join our growing team of IT professionals. The system administrator's responsibilities include troubleshooting hardware, software, and networking issues, as well as ensuring that all computing operations run with optimal performance and security.
To be successful as a system administrator, you should have an excellent ability to solve problems using your in-depth understanding of information systems and computing solutions. The best system administrator will also be a team player, willing to handle all support requests with courtesy and professionalism.
Responsibilities (this is not an all-inclusive list, duties may evolve over time as business needs change)- Interface directly with the help desk and IT support technicians to resolve and document hardware and software troubleshooting tickets, bug reports and errors.
- Ensure desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
- Configure computer system, hardware, software, and other applications.
- Manage, deploy and configure hardware upgrades, software updates, security patches and other necessary items on an as-needed basis.
- Evaluate and make recommendations for our environment.
- Manage 3rd party vendor relationships
- BS/BA in Information Technology, Computer Science or related experience
- 3+ years of Systems Administration
- Experience managing and administrating active directory groups and permissions.
- Experience implementing and managing Single Sign On technologies
- Experience in a mixed OS environment (Windows/Mac)
- Experience with InTune preferred
- Tech savvy and familiar with various software, tools, systems
- Work experience with cloud services, Azure preferred.
- Ability to perform remote troubleshooting and provide clear instructions
- Self-motivated and directed, consistently demonstrating initiative and drive for results
- Excellent organizational, interpersonal, written, and verbal communication skills
- Proficient with MS Office Suite – Word, Excel, PowerPoint, Outlook
Our Values:- Patients First
- Be Bold
- Join the Conversation
- Create Knowledge
- Lead by Example
M2Gen, in accordance with Equal Employment Opportunity Policy GP-08, does not discriminate on the basis of race, color, religion, sex, sexual orientation, age national origin, marital status, citizenship, physical or mental disability, veteran status, or any other protected trait. Additionally, M2Gen will consider reasonable accommodations whenever necessary to provide equal employment opportunities to otherwise qualified individuals with a disability. The above job posting is intended to describe the general nature and level of work being performed by the person(s) assigned to this job. The above is not intended to be an all-exhaustive list of responsibilities and duties required and may include other duties as assigned. M2Gen reserves the right to modify, add, delete, or substitute certain responsibilities and duties at its sole discretion.
