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Patient Recruiter, New Bedford, MA

Job Title
Patient Recruiter, New Bedford, MA
Job ID
27652654
Location
New Bedford,  MA 02740
Other Location
Description

JOB SUMMARY  

 

To conduct subject recruitment for Clinical Research Programs  

 

RESPONSIBILITES 

 

Required to make a minimum of 100 patient touches (includes incoming/outgoing calls and emails), yielding three scheduled patients per day. Must pre-screen perspective candidates by utilizing new leads, patient database, and physician patient charts and ensure a positive overall candidate experience. 

 

  • 100% compliance with Enrollment Center SOP and employee handbook  

  • Show an understanding on protocol inclusion, exclusion, prohibited medications, schedule of assessments and pre-screen subjects based off protocol knowledge  

  • Must be compliant with IRB, GCP, ICH, and HIPPA guidelines 

  • Maintain a current GCP and HSP certification  

  • Update and maintain various patient records and tracking logs required for recruitment across all studies   

  • Update and maintain project management system(s) 

  • Establish working relationships with Clinical Research Coordinators (CRC’s) and adjust based off ongoing feedback 

  • Attend webinars, teleconferences, meetings, and study protocol trainings   

  • Participate in health fairs to promote education regarding clinical studies and recruit subjects for clinical trials 

  • Screen and evaluate subjects to narrow the pool to the most qualified, best-fit candidates and schedule based off provided scheduling parameters   

  • During pre-screening call, independently research unknown medication/medical condition to ensure participants are properly enrolled based off protocol requirements Required to ensure timely delivery of timeline assignments and/or resolution to current issues  

  • Maintain open communication with supervisor and CRC’s, and respond to emails within a timely fashion  

  • Enter all available data into applicable database  

  • Must comply with changes made to departmental processes, which are subject to change on a frequent basis  

 

QUALIFICATION AND EDUCATION REQUIREMENTS  

  • 0-2 years’ experience in clinical or patient research setting  

  • Medical background and terminology preferred 

  • Basic Microsoft Office skills  

  • Comfortable utilizing search engines  

  • Ability to multi-task  

  • Ability to show attention to detail  

  • Ability to work in an ever-changing environment  

  • Ability to answer a multi-line phone 

  • Demonstrable problem-solving abilities   

  • Keen customer service skills  

  • Ability to work individually or within a team in whatever capacity  

  • Ability to prioritize and remain task oriented  

  • Excellent written and oral communication skills  

  • Ability to handle multi-faceted projects  

  • Ability to show a sense of urgency  

  • Data entry  

  • Must be ICH & GCP certified   

 

WORKING CONDITIONS 

 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. 

 

Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 9:30 a.m. to 3:30 p.m. and must work 37.5 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand. 

 

Moderate (10-25%) travel is required for this position. 

 

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel.  More in-depth information can be found in SOP's, working guidelines, policies, etc. 

 

Elligo is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Elligo are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Elligo will not tolerate discrimination or harassment based on any of these characteristics. In addition, Elligo will provide reasonable accommodations for qualified individuals with disabilities. 

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