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Systems Engineer (Remote)
- Job Title
- Systems Engineer (Remote)
- Job ID
- 27661748
- Location
- 100% Remote,
- Other Location
- Description
-
Systems EngineerCorsica Technologies is consistently recognized as one of the top managed IT and cybersecurity providers because of our unparalleled success in providing our clients with leverage technology as a competitive business advantage.
Remote
At Corsica, our team is focused on hiring the right people, in the right jobs, to ensure we continue to grow and create new levels of service in the industry.Five Key Characteristics of Corsica Team Members™- Problem Solvers – We love a challenge and are passionate about using technology to solve our client’s problems.
- Team Players – We work together to achieve our goals and provide the most positive outcomes for each other, and our clients.
- Decision Makers – We are empowered to make informed decisions and take actions that drive results for our company and our clients.
- Client Focused – Our internal and external clients are our top priority by striving to exceed expectations in everything we do.
- Inclusive – We believe that everyone contributes to our success. Our clients and team members are seen, heard, and valued.
Position Summary
Managed services providers (MSPs) must perform a huge array of tasks and activities for their customers—some are important and urgent, and some are repetitive daily tasks that need to be done to ensure best practices.
Technicians often perform a lot of the same basic tasks on a regular basis such as onboarding new users, performing regular monthly maintenance activities, and patching systems. However, when urgent incidents develop that must be dealt with quickly, this consumes time and takes them away from doing the essential basics. Engineers are the collaborative resource our technicians and admins can reach out to in order to get a client’s incident remediated thereby making the client’s day less stressful and getting them back to work.
A Systems Engineer may be called upon to develop solutions for our clients in a broad range of technology and process-oriented fields.Responsibilities- Collaboration with team members to find solutions for our clients.
- Accurate communication to collaborative resources.
- Accurate and timely communication to the stakeholder of work being performed.
- Accurate time entry.
- Maintain and update documentation and service ticket records.
- Stay up to date on the latest Network technologies through ongoing education.
Knowledge, Skills, and Abilities- Able to function effectively in a high paced environment.
- Can understand the perspective of the client in all service interactions.
- Must make effective use of time and complete tasks efficiently and on time.
- Able to work with a team, communicate effectively, and have a high attention to detail.
- Must meet client and corporate expectations for attendance, quality, and performance.
- Must have advanced experience with:
- System Infrastructure concepts including:
- Active Directory
- Servers
- Virtualization
- Storage
- Networking concepts such as TCP/IP, DNS (Domain Name System), and DHCP
- System Infrastructure concepts including:
- Must have 3 – 6 years’ experience with at least one of the following Cloud vendors
- Microsoft Azure
- AWS
- Must have 3 – 6 years’ experience with PowerShell Scripting
- Must have 3 – 6 years’ experience with one of the following Hypervisor vendors
- Microsoft
- VMware
- Must have 1 -2 years’ experience in each of the following:
- API
- RMM (Remote Management & Monitoring) tools such as N-central.
Education, Experience, and Certifications- Associates degree or 4 years of relevant experience.
- MSP (Managed services providers) experience is preferred.
- One of the following certifications or higher:
- Azure Equivalent
- Microsoft Certified: Azure Network Engineer Associate
- MCSE: Core Infrastructure
- Microsoft 365 Certified: Messaging Administrator Associate
- Microsoft 365 Certified: Enterprise Administrator Expert
- Microsoft Certified: Azure Virtual Desktop Specialty
- Microsoft 365 Certified: Teams Voice Engineer Expert
Miscellaneous Position Information
Supervisory Responsibility: This position has no direct supervisory responsibilities but is expected to supervise work on the primary support board to ensure alignment with Corsica processes.
Travel: This position requires less than 5% travel with little overnight travel expected. Team members may be asked to travel as part of continuing education, or for client site visits.
Position Type/Expected Hours:- This is a full-time position for five, eight-hour days (40 hours total) per week with a flexible schedule beginning at 8:00 AM.
- Depending on client requirements, some projects may require:
- 24/7 “on call” availability.
- Working beyond normal work hours.
- Shifted work hours.
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
- Duties, responsibilities, and activities may change at any time with or without notice.
Benefits- Corsica is fully invested in the growth and well-being of our employees and offer a robust benefits package at all locations including:
- 401K
- Medical, Dental, Vision
- EAP services that include free counseling services for employee and family
- PTO plus Paid Holidays
- Health Savings Account
- Training and development opportunities
- Commuter benefits
- Life Insurance
- Short and Long-Term Disability
- Educational assistance
- Adoption assistance
If you don’t think you meet all the criteria above and are still interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join a great team of professionals.
Corsica Technologies is an equal opportunity employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.