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Executive Director, Business Applications (Remote)

Job Title
Executive Director, Business Applications (Remote)
Job ID
27670378
Work From Home
Yes
Work Remote
Yes
Location
Remote, 
Other Location
Description
JOB SUMMARY
Elligo’s mission is to provide improved patient access to clinical trials.  We do that by our technology-enabled services to help healthcare practices participate in clinical research.

The Executive Director, Business Applications is responsible for Elligo’s business applications portfolio.  This portfolio is critical to enabling all Elligo service lines to accomplish our mission.  It powers our tech-enabled services.

The role has people management responsibility for business analysts, product managers and application analysts/administrators.  The team partners with different business unit leaders to drive process improvements and achieve goals through technology solutions.  These applications support our internal teams and physician partners for the execution of clinical trials.

The Executive Director, Business Applications also includes business applications strategy, project management, business analysis, applications management, vendor management, and stakeholder satisfaction.  The role is expected to be hands-on leadership.  In addition to driving team results, stepping in to fill gaps in execution will be important to success.  This is a critical and influential position to ensure Elligo’s applications portfolio is engineered, implemented and maintained to achieve the company mission.

RESPONSIBILITIES
  • Leadership
    • Lead and mentor a team that is as passionate as you are about customer service, digital transformation, process innovation and technology usage to support Elligo’s mission.
    • Build strong partnerships with leaders across the company to influence process innovation with technology implementation.
  • Application portfolio management
    • Approach the applications portfolio with an entrepreneurial mindset and be passionate about enabling innovation through a best-in-class portfolio.
    • Assess business needs, perform business analysis and recommend technology solutions in conjunction with Product Management and applications team.
    • Ensure exceptional business analysis and process engineering for technology projects and align technology configuration to achieve stated objectives.
  • Project and process management
    • Manage key projects including creating/managing timelines, budgets and scope.  Lead project teams to successful project completion.
    • Implement, maintain and continually improve processes relating to business analysis, computer systems validation, project management, systems configuration, acceptance testing, training and support.

QUALIFICATION AND EDUCATION REQUIREMENTS
  • Bachelor's Degree in Engineering, Computer Science, Management Information Systems, or technical discipline or equivalent combination of education and work experience.
  • 10+ years of technology, project management, applications management and/or other related technology leadership experience.
  • Proven track record of business partnership and technology alignment.
  • Experience leading a team that performs analysis exercises to drive requirements and solution identification across all levels of the organization.
  • Ability to own, manage and provide expertise across multiple diverse business applications and system configurations.
  • Excellent communication skills across all mediums (visual, written, verbal) that bolster your decisions with focus and brevity.
  • A service and solutions mindset including out-of-box thinking.
  • A leader that can inspire others to use technology in innovative ways to achieve the company mission.
  • Clinical research or healthcare experience is preferred but not required.
  • Exposure to Salesforce, Oracle NetSuite, or similar CRM/ERP systems is preferred but not required.

WORKING CONDITIONS

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 9:30 a.m. to 3:30 p.m. and must work 37.5 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.

Little travel is required for this position.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel.  More in-depth information can be found in SOP's, working guidelines, policies, etc.

Elligo is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Elligo are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Elligo will not tolerate discrimination or harassment based on any of these characteristics. In addition, Elligo will provide reasonable accommodations for qualified individuals with disabilities.
 

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“I am super passionate about what we are doing at Elligo and feel so fortunate to be a part of it! I haven’t been this excited about a job in years!”

Janet L.
Client Relations Specialist

“Having been involved in clinical research for over 10 years, I have found the Elligo model to be truly innovative. From top to bottom, the Elligo team is made up of professionals who use their experience and knowledge to positively affect the need to bring healthcare and clinical research together.”

James C.
Director, Clinical Operations

“Elligo is at the forefront of innovation in the clinical research industry. It’s rewarding to work among such highly motivated and distinguished leaders and visionaries. I start work each day feeling valued and end each day excited to be part of Elligo’s influence on changing the clinical research industry.”

Julie M.
Study Manager, Clinical Operations

“Working at Elligo has been a very unique experience. I love the fact that I’m surrounded by colleagues who help me learn something new every day. I value their experience and genuinely enjoy the work and projects we are involved with. I love coming to work every day!”

Alexandra B.
Business Analyst, Business Development

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