Information & General Services Facilitator

Job Title
Information & General Services Facilitator
Location
Fresno,  CA 93711
Other Location
Description

***Job Announcement***

Information & General Services Facilitator

The Fresno Regional Workforce Development Board (WDB) seeks to fill an Information and General Services Facilitator position with a candidate who can aid the Network Technician on work orders related to end-user hardware and software application requests and perform other facility functions. The Information and General Services Facilitator reports directly to the Information and General Services Manager and will assist in inventory and supplies management including facilitating building maintenance functions at all the Fresno Workforce Development Boards job centers, the administrative office, and warehouse.

The Fresno Regional Workforce Development Board is a Joint Powers Authority between the City and County of Fresno, with a business-led model to help local organizations meet their workforce needs.
 
Position Overview:
  • Installs, configures, customizes, diagnoses/resolves problems with, maintains, migrates from/to, and supports all manner of personal computer hardware, peripherals, and software.
  • Effectively responds to end-user information technology needs as they pertain to software and hardware execution.
  • Communicates effectively with general public and co-workers, both orally and in writing.
  • Maintains all manner of documentation as may be in place or developed.
  • Oversees general building management to ensure building is clean and environment is conducive to professional appearance; and uses discretion in taking steps necessary to maintain the offices, including working with contracted janitorial support, suppliers, and repair companies. 
  • Manages all assets, such as furniture and supplies, and ensures their proper working order.
  • Performs light facility repairs and maintenance such as lighting, painting, locksmith, etc.
  • Maintains inventories of supplies and property and physically tags property.
  • Setups of conference room and sound system for all Fresno Workforce Development Board (FRWDB) and Fresno Area Workforce Investment Corporation (FAWIC) committee and board meetings.
  • Responsible for maintaining the warehouse in a clean and organized fashion.
 
Qualifications:

The successful candidate will have a high school diploma or GED and three (3) years of directly related work experience in a technical or similar position. Or a minimum of one (1) year of direct experience in a technical or similar position and a related certificate of completion. Must have a valid California driver's license, personal automobile liability insurance, and a reliable vehicle.

The ideal candidate will have strong technical skills necessary to effectively assist the Network Technician with computer and peripherals hardware setup and reconfigurations. Must have capability to quickly assimilate new technologies and develop the necessary administration skills and abilities to troubleshoot and document to ensure efficient and timely resolution of technical problems.

Excellent benefits package, including medical, dental, vision, life and 403(b) retirement plan with employer matching; competitive salary BOE in the range of $19 to $23 per hour.
Please apply by forwarding your resume and cover letter November 18, 2022, to
(559) 490-7199 (fax) or send via e-mail to
HR@workforce-connection.com
EOE.

 
Required Skills

Information Technology
Customer Service
Project Management

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