Careers At HYCOR Biomedical | Medical Equipment Development

Junior Technical Service Engineer

Job Title
Junior Technical Service Engineer
Job ID
27681499
Location
Garden Grove,  CA 92841
Other Location
Description

  Junior Technical Service Engineer


THE ESSENTIAL FUNCTIONS OF THIS POSITION ARE AS FOLLOWS:
  • Install, calibrate and provide on site repair support for the Hycor NOVEOS instruments located at Hycor and customer sites.
  • Serve as the lead investigator for instrument complaints. Analyze the root cause and provide corrective and preventive action plans.
  • Review all documentation regarding servicing equipment routinely. Provide updates to, service manuals and testing procedures. 
  • Provide routine preventative maintenance/verification services for instrumentation in accordance to the procedures outlined by Hycor and instrument manufacturer. 
  • Maintain the in-house instruments at Hycor in accordance with the schedule.
  • Execute performance qualification testing of in-house instruments and trend data.
  • Inform management of any potential issues to include any potential failure modes.
  • Follow all safety, ESD procedures when working on equipment either at a customer site or in house. 
  • Maintain punctuality and regular attendance.
  • Interact with all co-workers, management and customers in a positive, supportive and cooperative way.
  • 30% travel may be required.
____________________________________________________________________________________

OTHER FUNCTIONS OF THIS POSITION ARE AS FOLLOWS:
 
  • Participate in internal audits.
  • Support Service group with maintenance and repairs of current Hycor products as needed. 
  • Participate in validation studies for instrument improvements / corrective actions.
  • Miscellaneous duties as assigned by supervisor.
________________________________________________________________________________

NOTE:  MANAGEMENT RETAINS THE RIGHT TO ADD TO, ELIMINATE OR CHANGE THE FUNCTIONS OF THIS POSITION AT ANY TIME.
_________________________________________________________________________________

EXTENT OF SUPERVISION RECEIVED:

Minimal supervision should be required for the person who is handling the essential functions of the position in a competent manner.  Moderate supervision may be required for special projects.  Clear and supportive communication/interaction with the customer as a key facing representative of Hycor
This person will need to exercise some independent judgment and use analytical and creative initiative.  Large repair costs which will affect the budget will need to be approved.
 

THE MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION ARE AS FOLLOWS:
 
Education: A minimum Bachelor's degree in Instrument or Electrical Engineering or 4 years relevant experience with medical diagnostic equipment.
 
Licenses/Certifications:
 		 Not applicable to this position
Skills/Abilities: Travel is required.  Flexible travel schedule: often stays can be extended.
Ability to accurately read and interpret schematic diagrams. Ability to disassemble and reassemble complex electro-mechanical assemblies, sometimes with poor or missing documentation. Broad familiarity with Windows computers, their setup and configuration. Basic statistical analysis skills for interpreting data.  Basic understanding of regulatory compliance procedures: ability to handle multiple projects; good written and verbal communication skills; excellent organizational capabilities; emphasis to detail; customer satisfaction skills. Good diagnostic, problem solving skills to include technical and analytical analysis.  
Experience: 4+ years prior related work experience with instrumentation, medical
diagnostic interaction preferred.  Advanced knowledge of computer software
applications would be beneficial.






















____________________________________________________________________________________


SOME OR ALL OF THE FOLLOWING ELECTRONIC OR MECHANICAL EQUIPMENT, DEVICES OR TOOLS MAY BE REQUIRED IN THE PERFORMANCE OF THE ESSENTIAL FUNCTIONS OF THIS POSITION:

Telephone, Fax Machine, Computer, Basic Hand Tools (Screw drivers, Allen wrench, etc.), Volt Meter.

JOB ANALYSIS
 

For the following analysis of this position:


          Constantly = 2/3 or more of the time                      Occasionally = Up to 1/3 of the time
                        Frequently = 1/3 to 2/3 of the time                         Never = Nonexistent in this position
 
 

PHYSICAL ACTIVITY REQUIRED:
Constantly
Frequently
Occasionally
Never		  

Standing

     X    
Walking (moving from one area to another)
 
X
 		    
Sitting   X      

Lifting

    X    
Carrying     X    
Pushing     X    
Pulling     X    
Climbing (including stairs)     X    
Crawling     X    
Reaching (all directions)   X      
Bending   X      
Stooping/Crouching   X      
Kneeling     X    
Grasping (ability to apply pressure on object with fingers and palm of hand)
 		 X
 		      
Use of fingers (ability to pick, pinch, push or press with fingers)
 
X
 		    
Repetitive motions (especially of the fingers, wrists, hands or arms)
 
 
X		    
Ability to drive vehicle (used in the course of a work day)  
 
X		    
Work at computer terminal   X      
Hearing (ability to receive detailed information through oral communication and to make discriminations in sound, perceiving their nature)

 

X		      
Speaking:
  • Ordinary conversation
  • Telephone conversation


 
X
X
 		      
Seeing:
  • Near
  • Far
  • Distinguishing colors
  • Full peripheral vision
X
X
X
X
 
 



 



 		  

COGNITIVE MENTAL ABILITIES:
Constantly
Frequently
Occasionally
Never
Math and calculations   X    
Writing   X    
Reading and proofreading   X    
Analyzing and Reasoning X      
Problem-solving X      
Negotiating     X  
Ability to Work Under Pressure   X    
ATMOSPHERIC/ENVIRONMENTAL CONDITIONS EXPERIENCED IN THE WORK AREA:

Constantly

Frequently

Occasionally

Never
Indoors X      
Outdoors     X  
High temperatures (85°+)     X  
Low temperatures (50°-)     X  
Sudden temperature changes     X  
Wet and/or high humidity     X  
High noise level     X  
Vibrations     X  
Poor ventilation     X  
Drafts     X  
Fumes/gases     X  
Smoke     X  
Dust     X  
Odors     X  
HAZARDOUS MATERIALS OR CONDITIONS Constantly Frequently Occasionally Never
Biologicals
  • Blood
  • Waste Solution
  

 
X
X		  
Radioactivity     X  
Chemicals:
  • Cleaning Solutions
  • Hytec Reagents
 

 
X
X		  

 

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