Vice President of Agency (HomeFront) Operations
- Job Title
- Vice President of Agency (HomeFront) Operations
- Job ID
- 27681942
- Location
- Tampa, FL 33607
- Other Location
- Description
-
Slide is an insurtech bringing together top talent, cutting-edge technology, world-class data science, and a human-centric approach.
We work and think differently, leveraging Big Data, AI, and machine learning to simplify and hyper-personalize every part of the insurance process. Why? Because modern consumers expect and deserve more from the insurance experience. And we have what it takes to deliver it.
Rebuilding every part of the insurance process to modernize the way it is written, explained, and managed is no small feat, but we are up for the challenge….are you?
Duties and Responsibilities- Develop and implement strategic roadmap for team layout and business operations.
- In partnership with the SVP of HomeFront, develop strategic business plans and drive strategy for new lines of business.
- Working with the SVP of HomeFront and Slide Finance, create and manage Agency budget; ensure the approved budget is met or beat.
- Evaluate and implement all necessary operational systems for HomeFront; continuously review for possible innovation and/or improvement.
- Monitor and analyze the market, competitors, trends, and benchmarks in the industry to identify business opportunities and potential threats.
- Research and provide data on new lines of business opportunities.
- Work with business leaders to formulate strategies for improving performance from top to bottom.
- Create and continually strengthen relationships between business partners and HomeFront.
- Experiment with innovative ways to drive the brand, scale the audience reach and gain clients.
- Partner with the SVP to define and execute growth and scaling market channels.
- Provide support to client stakeholders to obtain an understanding of service needs and problems.
- Implement systematic changes to improve service based on feedback.
- Continually plan for rapid growth, managing costs and associated change through effective communication.
- Leverage the collection, analysis, and reporting of data to achieve business goals and successful execution of operational procedures.
- Standardize business processes across service delivery footprint.
- Producing a clear, cohesive, and consistent representation of the operational delivery to the client and HomeFront/Slide leadership.
- Define roles, responsibilities, and key results areas for all Agency positions.
- Recruit and select team members, coach to create best-in-class team.
- Provide growth opportunities and guidance to all Agency team members.
- Work with each direct report to establish performance goals; monitor performance routinely and meet regularly with each direct report to review performance against goals.
- Perform other duties, as assigned.
- Bachelor's degree in business administration, insurance, or a relevant field required; Master’s degree preferred.
- A minimum of 12 years of property and casualty insurance experience with at least 5 years in operations management.
- Advanced experience and understanding of insurance industry.
- Strong people management and team leadership skills.
- Proven experience managing multiple projects required.
- Proven strategic planning and budgeting experience.
- Demonstrated experience setting, monitoring, and meeting quarterly and annual goals.
- Experience building and scaling teams and systems.
- P&C (Property & Casualty) license preferred.
Qualifications/Skills and Competencies- Critical thinker; strategic orientation, excellent analytical skills; strong organizational skills.
- Strong business acumen with a broad understanding of fundamental business principles.
- Ability to set overall strategy and drive process improvement.
- Strong team building and development skills.
- Adaptable & comfortable with change.
- Excellent ability to make decisions.
- Excellent oral and written communication skills.
- Proficient with Microsoft Office Suite, ability to learn new software applications.
- Desire to live Slide’s Core Values.