PT Aide
- Job Title
- PT Aide
- Job ID
- 27696939
- Location
- Fountain Valley, CA 92708
- Other Location
- Description
-
POSITION SUMMARY: Responsible for overseeing daily operations in the PT Clinic. Work directly with PT’s caring for patients, and assisting with patient treatment plans.
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MAJOR RESPONSIBILITIES (ESSENTIAL JOB FUNCTIONS):- Communicate and provide excellent service to all patients.
- Assist PT with supervising patient’s exercises and their home programs.
- Assist with setting patients up on modalities, ensuring patient feels at ease and is moving pain free.
- Greet and help all patients at front desk: scheduling, collecting payment, addressing issues such as authorization or billing questions.
- Answer phone calls and respond to voicemails.
- Answer all emails related to referrals, authorizations and billing issues.
- Schedule all new and follow up patients to be seen ASAP.
- Call patients to reschedule or cancel due to authorization issues (mostly Worker’s Comp), billing issues or over-utilization (Medicare).
- Call all no shows patients no later than fifteen minutes after their scheduled appointment (same day).
- Verify all patient insurances, whether they have appointment or not. This includes all referrals from COA and all outside referrals.
- Call all patients to inform and explain their insurance benefits.
- Request, call, fax, process, and follow up with all PT authorizations.
- Verify every Medicare patient’s utilization for each visit to ensure they are not over cap.
- Print schedule, super bills, and billing report. Double check super bills to make sure billing units match report. Fill in the end of the day report for the billing department.
- Close the credit card machine, ensure all collections are noted for the billing department at the end of day.
- Obtain reports and any other pertinent patient information for PT.
- Order supplies: office, cleaning and clinic.
- Take care of all equipment maintenance issues.
- Maintain and clean treatment areas and equipment, and keep office well stocked with supplies.
- Establish and maintain courteous, communicative and cooperative relations when interacting with other personnel, providers and the public.
- Adhere to COA Policy and Procedures at all times.
- Adhere to Safety Policy and Procedures at all times.
- Adhere to HIPAA Policy and Procedures at all times.
- Maintain and acceptable attendance record.
- Perform other duties as assigned by PT.
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POSITION REQUIREMENTS: Education, experience and skills
MINIMUM PREFERRED- High School graduate. • Bachelor of Kinesiology.
- Basic life support. • Previous PT Aide work experience,
- Ability to use and reinforce proper customer service, computer experience. body mechanics. • Bilingual.
- Knowledge of medical terminology.
- Customer service oriented.
- Previous experience working with the public.
- Good verbal, written and telephone skills.
- Multi-task oriented and can work in a fast paced environment.
- Ability to work flexible hours.
PHYSICAL REQUIREMENTS IN ACCORDANCE WITH ADA:
Carrying/Lifting: Assisting disabled patients, lifting and carrying charts, medical equipment and supplies.
Standing: Assisting providers and patients in medical procedures.
Sitting: Clerical duties, computer work, paperwork, and phones.
Walking: Assisting patients, transporting and retrieving supplies and equipment, performing PT Aide procedures.
Repetitive Motion: Reaching and grasping, PT Aide procedures, keyboard activities. Visual Acuity: Ability to view computer monitor, read, ability to visualize patient basic assessment.
Environmental Exposure: Patient contact, chemical exposure.
Speaking and Hearing: Communicating with patients and coworkers.
- Pay Range
- $16.00 None to $18.00 None