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Type of Position:
X Full Time
Part-time
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FLSA Status (U.S. Only)
Exempt
X Nonexempt
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General Description
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| Responsible for implementing, supporting, and managing organization-wide technology including, all software, hardware & security platforms. This position will support our field operations through innovative mobile technologies as well as drive value-added technology implementation for our customers. |
ESSENTIAL jOB FUNCTIONS
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- Supporting field operations systems (Sage 300, Technisoft, PowerBI, Office 365)
- Manage and develop PowerBI reporting to support business processes.
- Resolving day-to-day software/hardware issues
- Act as first line of troubleshooting for any technology issues that occur.
- Administer Office 365 Environment (Password, MFA, Capacity, Azure, etc.)
- Software and hardware security management
- Identifying opportunities to improve and update software/hardware and systems.
- Maintain, manage, develop & document IT process from simple (e.g. password resets) to complex (API, DAX coding, systems support).
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| The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. |
Physical requirements
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| Position may require extended periods of sitting, computer use, standing and walking. Some light lifting may be required in some instances |
OTHER SKILLS AND ABILITIES
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- Experience in financial tools and systems on the MS SQL Server BI Stack, including SSRS, and SQL, PowerBI, Power Query, MDX and DAX.
- Experience supporting/managing office 365 cloud environment.
- Ability to quickly stage & shape data from diverse data sources to produce various systems/reports.
- Strong analytical, diagnostic, and problem-solving skills.
- Self-stater, professional, good communication skills
- Talking, hearing, and using hands to operate computer equipment.
- Vision abilities required by this job include close vision and the ability to adjust focus
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EDUCATION AND DIRECT Work experience
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- Four-year college degree or 5 years in relevant IT support/helpdesk experience.
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CERTIFICATIONS AND LICENCES
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- Professional certification may be required in some areas.
- Maintains a valid driver's license, auto insurance, and ability pass a drug and background check.
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