Product Owner (Information Technology/Systems Implementation – medium to large scale)
- Job Title
- Product Owner (Information Technology/Systems Implementation – medium to large scale)
- Job ID
- 27701874
- Work Hybrid
- Yes
- Location
- Ann Arbor, MI 48106
- Other Location
- Description
-
Product Owner (Information Technology/Systems Implementation – medium to large scale)
Ann Arbor, MI (Hybrid on-site/remote)
$100,000/yr. – $105,000/yr. - Full-time
Our History:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies, to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record
Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project based work.
Summary:
Our client’s strategic investment in new age systems and tools requires a strong Product Owner III who will work closely with the Sr. Manager of Software Product Strategy and cross-functional IT/business stakeholders to help support the product vision of these new systems and consumer off-the-shelf (COTS)/ value-add product offerings and their roadmap.
We value a Product Owner III who acts as a product owner of consumer-facing applications and is committed to delivering a suite of applications that will optimize our global site management and operations.
GENERAL RESPONSIBILITIES
(50%) Support Refinement of Prioritized Project Initiatives- Work with cross-functional teams to get a formal estimate of initiatives to aid with prioritization and product roadmap refinement
- Refine the product roadmap that supports core offerings and align with Go-to-Market strategies set by the enterprise
- Create End-to-End Scenarios to both communicate big picture aspects of business operations and serve as the basis for whole system testing scenarios.
- Extend product ideation/refinement by engaging a cross-functional internal and external team of stakeholders who will provide insight on “what matters most” to our master franchisees, domestic franchisees, stores, and fulfill customer service trends.
- Support initiatives for rapid pilot users’ rollout
(20%) Partner effectively with internal and external stakeholders to ensure flawless execution of our Consumer Off-the-Shelf store software products.- Work closely with business and technology leaders (Solution Architecture, Technical Delivery, Application Architecture/Development, Content Management, Quality Assurance, and Operations teams) in communicating/maintaining clear priorities of project initiatives.
- Support a very large project and its execution teams by staying informed and aligned with the hardware, software, integrations, determination of customer needs, and technology feasibilities.
(30%) Product Ownership- Represent the customer (Franchisee, Insider, Delivery Expert, End Customer, etc.) through all facets of the SDLC.
- Ensure high-level business requirements are clearly defined and articulated in support of future solutioning and implementation by the delivery teams.
- Provide real world business use cases that will drive feature creation and team delivery
- Evaluate software solutions to determine if they meet the needs of the business before solution is given to development for implementation.
- Evaluate delivered software increment and ensure it meets the quality and functionality needs of our customer(s).
- Provide system demonstrations and program update presentations to Director level management and below
QUALIFICATIONS- Bachelor's or master's degree in computer science, information technology, engineering, business administration or related field OR equivalent professional experience
- At least 5 years of experience in medium to large scale system implementation efforts using multiple SDLC methodologies such as Agile, RUP, Waterfall, etc. (Agile Scrum strongly desired)
- Strategic Thinking / Visioning - able to articulate the vision for long term success of a product
- Great communicator (oral and written), presenter, positive, engaging, passionate, persuasive and respectful
- Proven track record of working with stakeholders to identify the need of the business and clearly articulating that in the form of requirements and communications with delivery teams
- Strong facilitation skills; great organization and management skills
- Microsoft Office including Word, Excel, Visio, Project, PowerPoint, and Outlook
- Understands the capabilities of key technologies (HTML5, Java, .NET, SQL Server)
- Domestic and International Travel Required – up to 20%
ADDITIONAL QUALIFICATIONS- Experience in Restaurant Chain, Quick Service or Retail Industry
- Demonstrate ability to lead cross functional teams without direct authority to obtain results
- Has foundational experience playing a contributing role in full cycle software delivery as a developer, business analyst, technical delivery, or quality expert (previous development experience strongly preferred)
- Experience or equivalent subject matter expertise across multiple technology areas
- Experience working in an Agile product/software development environment