We are seeking an Analyst to join ReFED’s Capital, Innovation & Engagement  team. As a Capital, Innovation & Engagement Analyst at ReFED, you will support the maintenance of key team programs and assets, particularly including the Food Waste Funder Circle, the Solution Provider Directory, and the Capital Tracker. You will work to advance the adoption of food waste reduction solutions by primarily engaging with capital providers and solution providers. This position will also support the development and maintenance of trusted relationships and delivery of strategic advisory services to members of these key stakeholder groups.

About The Organization

ReFED is a national nonprofit working to end food loss and waste across the food system by advancing data-driven solutions to the problem. We leverage data and insights to highlight supply chain inefficiencies and economic opportunities; mobilize and connect supporters to take targeted action; and catalyze capital to spur innovation and scale high-impact initiatives. 

Starting with the 2016 Roadmap to Reduce U.S. Food Waste, ReFED has developed a trusted history of producing first-of-their-kind tools and resources, providing a full-supply-chain picture of U.S. food waste, cost-effective solutions to reduce it, and methods to track progress. In February 2021, ReFED launched the Roadmap to 2030 and Insights Engine, an online data center serving as the next generation of data, insights, and guidance on U.S. food waste reduction. Reducing food waste will have a significant impact on mitigating climate change, optimizing the use of water, land, and other resources, and providing meals for the over 50 million people in the United States who currently face food insecurity. We are growing our team to further build our capacity to achieve our vision of a sustainable, resilient, and inclusive food system that optimizes environmental resources, minimizes climate impacts, and makes the best use of the food we grow.

We are a team of doers and we get a lot accomplished. We create outsized impact and everyone on the team contributes to accomplishing our goals. Learning & professional development are heavily embedded in our culture at ReFED. We promote cross-functional work to embrace diverse perspectives, experiences, and skills to ensure we are an inclusive and authentic workplace, so if you are excited about this role but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.   

Learn more at www.refed.org. 

About The Work

In this role, you will help address the following:

1. Manage, maintain, and support data and analysis to advance key programs, activities, and assets of the Capital, Innovation & Engagement team.

   1. Oversee the data collection and cleaning processes for key Capital, Innovation & Engagement team programs and assets, particularly including the Food Waste Funder Circle, the Solution Provider Directory, and the Capital Tracker.

   2. Administer Salesforce for the Capital, Innovation & Engagement team in order to support the development and maintenance of trusted relationships and delivery of strategic advisory services to capital providers and solution providers, including but not limited to maintaining and updating records for ReFED stakeholders in Salesforce, particularly capital and solution providers, pulling reports as needed, and providing strategic recommendations on the team’s use of the platform.

   3. Maintain up-to-date information about the food waste network through correspondence with the Food Waste Funder Circle members and solution providers.

   4. Conduct background research to support relationship-building, participate in calls with capital and solution providers, support follow-up and ongoing stakeholder correspondence.

   5. Identify potential connections between funders and solution providers that are seeking funding by understanding the preferences of each stakeholder group and recommending possible matches.

   6. Compile research to identify trends and insights that can be used to support ReFED's thought leadership and content development.

2. Facilitate the effective implementation of processes, systems, and tools for the team to drive greater efficiencies and productivity.

   1. Identify, recommend, and implement system and process improvements, including introducing new technology solutions where appropriate.

   2. Develop recommendations for when/how to connect with new and existing relationships.

   3. Contribute to the development of annual objectives (OKRs) for the team and the tracking and evaluation of programmatic performance.

   4. Support supervising staff in tracking against the team and/or project-specific budgets.

3. Advance ReFED’s mission by contributing to strategy development.

   1. Enhance the development of a long-term strategy for the team that is aligned with the organization’s mission and aimed at increasing adoption of food waste solutions.

   2. Support the design, implementation, and management of programs and projects that catalyze solutions adoption.

   3. Conduct research, data analysis, and insights generation in the execution of the team’s programs and projects and/or to inform future programs and projects.

You could be a great candidate for this role if you have:

1. 2-3 years of relevant experience in data management and maintenance, Salesforce, and systems improvement.

2. Advanced experience with Gsheets/Excel with knowledge of and experience in how to structure and organize data for informing action and decision making.

3. Experience and comfort working with web-based database tools (e.g., Survey Monkey, etc.), including a willingness to learn new technologies.

4. Deep understanding of Salesforce, or a comparable CRM tool, and its usability in managing programs, projects, networks, and assets.

5. Demonstrated experience in process and systems improvement that could be introduced to improve the stakeholder experience with ReFED’s programs and resources.

6. Experience in analyzing and interpreting data to develop actionable insights and recommendations.

7. Meticulous attention to detail and organizational skills, with an ability to track, prioritize, and execute multiple processes simultaneously.

8. Demonstrated project management skills, including the ability to prioritize tasks, manage deadlines, engage relevant stakeholders, and deliver results within a fast-paced environment.

9. Effective written and verbal communication skills, with the ability to gauge the audience and adjust messaging accordingly to inspire trust and confidence.

10. A passion for ReFED’s mission to end food loss and waste across the food system by advancing data-driven solutions.

11. A commitment to fostering an inclusive work environment that values diversity.

12. Understanding of the entrepreneurial landscape of food waste or a related sector and/or working knowledge of food systems and sustainability is an advantage.

13. Experience working in private investment, public finance, and/or philanthropic funding is an advantage.

We think you would thrive in this role and at ReFED if you:

1. Have a proven ability to take initiative and drive results independently, including identifying opportunities for improvement and implementing changes.

2. Have a demonstrated ability to use critical thinking and problem-solving skills to identify insights and make data-driven decisions.

3. Are comfortable working and communicating in a fast-paced, dynamic work environment.

4. Are passionate about systems improvement and process management.

5. Are comfortable collaborating closely with colleagues in multiple locations across the U.S. and able to work independently.

6. Have a strong commitment to reducing food waste.

We don’t require:

1. Specific degrees or certifications.

2. Experience working in the non-profit sector.

ReFED values a diverse range of skills and experiences and encourages all interested candidates to apply, even if they don't meet all the criteria listed. The organization recognizes that everyone brings unique perspectives and strengths to the team, and they are committed to considering all applicants fairly and thoroughly. So if you're passionate about the mission and excited about the role, don't hesitate to apply and share your profile!

Our Recruitment Process

Our recruitment process includes the following steps:

• Initial screening interview over video call

• 2-3 interviews over video call with different members of the team

• Skills assessment over video call which may or may not include an assignment to complete beforehand and present during the skills assessment meeting. All necessary information and guidance will be provided in advance.

• Reference checks, usually three will be requested

We strive to maintain clear and frequent communication throughout the recruitment process, but due to capacity limitations, we may not be able to respond to every initial application. Our process always includes input from multiple team members with diverse backgrounds and perspectives from across the organization.

Our Operating Environment

ReFED is a distributed organization, with a team of 20 working remotely from various locations across the United States. We use a range of digital collaboration and connectivity tools to facilitate our work, including Google Suite (mail, calendar, docs, sheets, slides, drive), Zoom, Slack, Monday, Salesforce, Miro, MS Office, Adobe, and Insperity.

Our remote culture is built through a variety of means, including two annual in-person gatherings of the entire team. These events include our annual team retreat and the Food Waste Solutions Summit, a conference that we host annually. We also foster team connections through informal get-togethers, ask-me-anything sessions with our Board and Advisory Council members, and peer recognition on our shoutouts channel in Slack. We also have a Big Dill spot bonus program and engage in conversation through our watercooler channel in Slack. Our in-person events are essential for team building, learning, and fun.

Learn more about our culture here. 

Diversity, Equity, Inclusion, and Justice Commitment

ReFED is committed to creating an inclusive work environment where all individuals have equal opportunities to contribute and grow. We recognize that our success is rooted in the diverse perspectives and backgrounds of our team members, and we strive to foster a culture of belonging where everyone feels valued and respected. As an equal opportunity employer, we are committed to recruiting, hiring, developing, training, and promoting individuals regardless of their gender, race, religion, age, national origin, political affiliation, ancestry, sexual orientation, disability, or veteran status. We acknowledge that systemic barriers limit opportunities for certain groups, and we are dedicated to actively working to remove those barriers and promote diversity, equity, inclusion, and justice (DEIJ) in all aspects of our organization. Our commitment to DEIJ is an ongoing journey, and we are committed to continuously learning, listening, and improving our practices to create a more equitable and inclusive workplace for all.

Compensation & Benefits

ReFED offers a competitive salary and benefits package, opportunities for professional development, and policies and programs that encourage a healthy work-life balance. The salary range for this position is $70,000  to $80,000 and will be determined based on relevant experience and qualifications. We strive to provide a supportive and inclusive work environment where all team members can thrive and grow professionally.

ReFED’s U.S. benefits package includes:

• 100% employee and 50% dependent premium coverage for medical, dental, and vision benefits;

• Participation in employer-sponsored 401(k) plans with up to 4% employer matching;

• Professional development opportunities, including an annual budget and the option to participate in ReFED's mentor program;

• 18 paid vacation days annually;

• 10 paid sick days annually;

• Early closure in July and August for Summer Fridays;

• Paid family leave;

• Approximately 13 paid company holidays annually, including closed offices the last week of the year;

• Short- and long-term disability coverage and term life insurance;

• A flexible work environment with the option to work from home or a co-working space.

Learn more about our values, team, and commitment to employees at refed.com/careers. 

Caroline Vance is the hiring manager for this position. All correspondence should be addressed to Caroline. Applications must be received by June 14, 2023, to be considered.