Howard University Hospital | Washington, DC

    Patient Access Associate

    Job Title
    Patient Access Associate
    Job ID
    27714123
    Location
    Washington, DC,  
    Other Location
    Description
    Patient Access Associate: Full Time  40 hours per week (Monday-Friday ) (8am-430pm)
    Pay Range: $17.40 - $27.84 (actual offer rates are based upon the applicants relevant job experience pertaining to the position

    With over 150 years of caring for our community and each other in the Washington DC area, Howard University Hospital has a world-renowned reputation for high-quality, patient-centric care. Howard University Hospital is the nation’s only teaching hospital located on the campus of a Historically Black University and has created a superior learning environment, with groundbreaking research and positive patient outcomes.
     
    Howard University Hospital seeks to hire a Full time Patient Access Associate who will embrace our rich and historic tradition of excellence. If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference. 

    Purpose of Job :
    The Patient Access Associate (Level 1) is responsible for the registration, admission, bed management, financial clearance and cash collection for services provided by Howard University Hospital. Obtains and verifies demographic and financial information for all patients registered in the hospital and pre-registered prior to arriving at the hospital. Performs duties in a variety of departments and units as directed.


    The Patient Access Associate:
    • Familiarity with medical terminology and medical record keeping
    • Working knowledge of electronic scanning and documentation via all applicable systems.
    • Demonstrates excellent public relations, customer service skills and telephone etiquette.
    • Ability to work in a fast paced environment with frequent interruptions.
    • Ability to interpret clinical data sufficiently to determine eligibility for various insurance programs.
    • Capable of operating in a medical office environment
    • Excellent customer service skills in all direct interactions with patients, family members, clinicians, third party payers, hospital employees and co-workers.
    • Excellent auditing and analytical skills for reconciliation of accounts, problem solving and organizational skills.
    • Proficiency in the use of computers and working knowledge of all Microsoft applications.
    What do you need?
    • Have a High School Diploma or GED equivalent. Associate's Degree Preferred
    • Three (3) years’ experience in patient access/registration, billing, cash collections, insurance, pre-certifications or related experience in a medical center/physician office environment.

    Who do you report to?

    • Director of Radiology
    At Howard University Hospital our job is to care for you. We do this by offering:
    Work life balance
    Recognition and rewards for professional expertise
    Competitive, comprehensive benefit plans offered (including health, disability, vacation, sick leave, and 403B retirement plan)
    #GR8Patient Access & Admission
     
    Required Skills

    Have a High School Diploma or GED equivalent. Associate's Degree Preferred
    Three (3) years’ experience in patient access/registration, billing, cash collections, insurance, pre-certifications or related experience in a medical center/physician office environment.

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