Welcome to Visory
RightSize Solutions is now part of Visory
We have joined forces with True North Networks to bring enterprise-level technology solutions and support to RIAs, accounting firms and others.
Welcome to Visory
True North Networks is now part of Visory
We have joined forces with RightSize Solutions to bring enterprise-level technology solutions and support to RIAs, accounting firms and others.
Welcome to Visory
Swizznet is now Visory
Our parent company name has changed, but our hosting services, solutions and Obsessive Support® have not.
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Call Today (913) 396-4600
Implementation Engineer (Projects)
- Job Title
- Implementation Engineer (Projects)
- Job ID
- 27727205
- Location
- Remote,
- Other Location
- Description
-
- Coordinating with sales to create detailed project scopes, list of tasks, and effort estimates for project statements of work
- Successful execution of approved project plans
- Drive regular and clear communication with the Project Manager, Project Stakeholder, Sponsors, and the client
- Implementation and support skills for MSP related technologies (Microsoft Administration, Infrastructure, Networking, Security, Endpoint Management)
- IT support relating to issues with the project implementation and technology
- Documentation of all newly implemented or changed technology (or all technology as part of an onboard)
- Generates detailed customer facing project deliverables (diagrams, runbooks, frameworks, flow chats, end-user instructions, SOPs, policies)
- Escalate and mitigate service or project issues that cannot be completed within agreed scope & time
- Business awareness: specific knowledge of the client and how IT relates to their business strategy and goals
- Work through project tickets and phases as assigned by a Project Manager to keep stakeholders on task and project milestones on schedule
- Ensure operational procedures and practices are well defined, documented, and consistently applied
Requirements:- 3+ years of experience in enterprise IT environments
- Experience with and knowledge of IT security concepts and best practices
- Excellent diagnosis and problem-solving skills, and the ability to manage multiple tasks under tight deadlines
- Highly motivated and proactive, with an ability to thrive in a fast-paced environment
- Interpersonal skills: such as telephony skills, communication skills, active listening, and client-care
- Ability to work in a team and communicate effectively
- The ability to communicate clearly both written and verbally
- High moral and ethical values
- Goal-oriented and self-motivated with the ability to work within a team environment
- Service awareness of all organization’s key IT services for which support is being provided
Compensation Target: 60k-80k Base Salary
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