Field Service Technician
- Job Title
- Field Service Technician
- Job ID
- 27729055
- Location
- North Charleston, SC, 29418
- Other Location
- Description
-
Job Outline
- Reports to the service manager and responsible for the effective repair of machinery and components at high levels of quality. This individual works under direct supervision.
- Recondition and repair all equipment components and systems as assigned by the shop manager.
- Maintain good working records for time, parts, supplies and outside purchases in repairs.
- Maintain and care for shop tools, equipment and vehicles.
- Communicate with others professionally
- Maintain excellent customer and employee relations.
- Recondition and Repair Equipment and Components.
- Plan methods and sequence of performing repairs assigned
- Order all parts and materials required to perform assigned repairs
- Effect the repairs required in a safe and effective manner
- Ensure that all repairs are completed as assigned
- Ensure the cosmetic appearance upon completion as required
- Ensure all parts and materials not used are returned per guidelines
- Maintain the work area in a clean and safe condition
- Maintain Good Working Records for Time, Parts, Supplies, and Outside Purchases in Repairs.
- All record keeping methods are followed per instructions
- All cost-related items are included in the job “jacket”
- Ensure all records kept are legible or in compliance with established methods
- Maintain and Care for Shop Tools, Equipment and Vehicles.
- All tools and special equipment used on repairs are clean before returning them
- All specialty tools used on jobs are returned to the original location in working condition
- Communicate with Others Professionally.
- All communications with customers is conducted in a manner reflecting respect and honesty
- All communications with co-workers is conducted following the “golden rule”
The individual in this position should be personable, a problem solver, reliable, ethical, intelligent and able to adapt to all of the forces around them – customers, suppliers, department employees, co-workers and manufacturers employees.
Education/Training/Experience
A technical school certificate or equivalent experience in mechanical repairs.
General Skill Requisites- Strong mechanical skills.
- Good communications skills.
- Good, safe work habits.
- A good working knowledge of equipment operations and mechanical functions on Wheel Loaders, Excavators, Bull Dozers, Crushers, Screeners, Pavers, Roller Compactors, Skid Steer Loaders, and Backhoe Loaders.
- Strong diagnostic skills Electrical, Hydraulics, and Powertrains.
- Able to perform repairs for all major equipment systems
