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Communications Consultant

Job Title
Communications Consultant
Job ID
27732295
Work Remote
Yes
Location
Remote, USA, 
Other Location
Description
SUMMARY: As a Communications Consultant with the Market Segment Team, the individual will be expected to provide subject matter expertise in communications related to PSAP Operations and the assessment of Public Safety systems, including Computer Aided Dispatch (CAD) and understanding of radio, broadband voice/data networks, and mission critical IP transport. The role requires a client-focused professional committed to success by embracing and living our core values of Persistence, Integrity, Trust, Accountability and Prudence.

DUTIES AND RESPONSIBILITIES:
  • Ability to assess client situations and environments.  Identify needs, present concepts, develop specifications and recommendations, and deliver solutions related to communications systems
  • Perform onsite surveys of existing systems and organizations with an emphasis on data-gathering, documentation and recommendations on potential system improvements, cost reduction, staffing, and operational efficiencies
  • Guide clients in the development of relevant guidelines and procedure documents, required training, implementation plan and effectiveness testing/measurements
  • Assure the quality of project deliverables, including technical standards, client QA/QC procedures, and close-out. Deliver projects within client budget guidelines
  • Work with business development staff to develop ongoing programs and proposal statements of work for additional services
  • Consult with clients, focused on Public Safety systems and facilities as well as assist in related systems design, procurement and installation, budget and funding prioritization
  • Effectively and proactively communicate with clients, elected officials, stakeholders, MCP team members and vendors on project status, project success, project issues, and project delays
  • Ability to travel 50% of the time
  • Performs other related duties as assigned by management

QUALIFICATIONS:
  • Bachelor's Degree (BA) from four-year college or university is preferred.
  • Computer skills required: Microsoft Office
  • Other skills required:
    • Minimum of 7 years of experience
    • Documented work experience in the operations or communications systems for public safety and/or mission critical systems
    • Working knowledge of technical and operational standards that apply to Public Safety Communications
    • Versed with emergency services planning/procedures and program administration of both government projects and multi-county regional programs interfacing with local governments and voluntary boards
    • Experience with some or all of the following 911, NG911, Public Safety operations, Emergency Management, CHE, CAD, Data Communications Planning, and related telecommunications industry standards and best practices
    • Ability to present complicated concepts in an understandable way to governmental boards and persons while creating trusted relationships with all stakeholders
    • Valid Driver’s License with the ability to drive your own vehicle to client sites and MCP regional office locations

ABOUT US:
Mission Critical Partners, LLC

Mission Critical Partners (MCP) is a leading provider of data, consulting, engineering, network and security solutions that are transforming segmented mission-critical networks and operations into interwoven ecosystems to improve response and justice outcomes in the communities and ever-expanding markets we serve. Through our breadth and depth of experience and an extensive network of resources, we are able to offer unique and successful solutions that help our clients improve technology and operations across a variety of industries ranging from public safety and justice to utilities, healthcare, and more. Additional information and career opportunities are available at MissionCriticalPartners.careers

Mission Critical Partners (MCP) is an Equal Opportunity/Affirmative Action Employer. We provide fair and equal employment opportunities to all qualified applicants, regardless of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

United States citizens, Green Card holders and those authorized to work in the United States are encouraged to apply. We are unable to sponsor H1b candidates at this time.

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