Community Engagement Specialist
- Job Title
- Community Engagement Specialist
- Job ID
- 27737799
- Work Hybrid
- Yes
- Location
- Los Angeles, CA, Hybrid
- Other Location
- Description
-
Start Date: September 2024
Employment Type: This is a full-time exempt position
Location: Los Angeles, California (hybrid)
Reports to: Recruitment and Community Engagement Manager
TKH General Overview
The Knowledge House’s mission is to empower and sustain a talent pipeline of technologists, entrepreneurs, and digital leaders, who will lift their communities out of poverty.
The Knowledge House (TKH) approach is to (1) close gaps in the education-to-employment pipeline in underserved communities in the Bronx NY, Newark NJ, Atlanta GA, and Los Angeles CA, neighborhoods by teaching youth and young adults the skills needed to launch careers or ventures in technology, and (2) support links between local youth, tech innovation, and business development that bring positive community impact.
Headquartered in the South Bronx, TKH has served more than 2,250 students since 2014. Current core programs include our Innovation Fellowship focused on software engineering, cybersecurity, and digital design for adult job trainees, and our Karim Kharbouch Coding Fellowship for high school students learning computational thinking and web design.
TKH team members value the opportunity to: apply their skills while giving back to low-income youth and other underrepresented communities; lead innovation in the emerging tech movement in the Bronx, Newark, Atlanta, and Los Angeles; and join a scaling nonprofit where every team member is expected to contribute to strategy, create solutions and helps shape improve organizational culture.
Role Overview:
The Community Engagement Specialist for L.A. is responsible for raising awareness about TKH programs to the general public in Los Angeles, California. The Specialist attends community and corporate events, school fairs, and networking opportunities to engage local community members and gather interest and support for TKH programs and students. The Specialist coordinates info session webinars, career exploration, and digital literacy programming for prospective students and volunteer engagement events. They support the outreach and recruitment process for TKH’s core programs, the Karim Kharbouch Coding Fellowship and the Innovation Fellowship, by reviewing, interviewing, and vetting applicants. They also support volunteer recruitment to support student development and persistence. The Specialist is responsible for partner cultivation that secures applicant referrals and wrap-around services. These include, but are not limited to:
Community Outreach and Engagement (50%)- Throughout the year, attend community events, career fairs, and student network convenings to raise awareness of TKH programs
- Attend local tech events and stay up to date on current events and trends to engage in the local tech ecosystem and recruit volunteers and supporters in partnership with external affairs team
- Promote and support digital literacy programming to general public that increases applications to TKH
- Assist with planning and promoting TKH events and workshops to students, alumni and the local community, especially in person
- Implement a partner outreach strategy to share TKH’s application with as many jobseekers as possible and identify long-term partners in Los Angeles
- Support students’ development by sharing their stories with the local community, and identifying wrap-around services partners and supporting student community building events, as needed
- Conduct research and outreach to secure local referral and supportive service partners who can provide wrap-around services as needed
- Coordinate recruitment efforts for assigned programs, including info sessions, application screening, applicant assessments, interviews, and enrollment
- Work with the Recruitment Manager to collect, review, and score hundreds of applications for annual fellowships, coordinating admissions activities for staff and volunteers to support
- Partner with instructors and alumni to answer applicant questions
- Work with the Alumni Manager to leverage alumni referrals for recruitment of new students
- Work with the Communications Manager to produce promo and social media assets for admissions and secure media appearances to promote the program
Partner with External Affairs to Support Corporate Engagement (15%)- Develop a strong understanding of the program offerings in order to represent TKH at networking events, meetups, trainings, and community engagement opportunities to gain volunteers and supporters
- Support the execution of TKH tech-related community events including meetings with stakeholders, volunteer events, and events for the public like tech summits, demo days, and hackathons
- Support efforts to secure volunteers, tutors, and mentors from the industry that support students locally
- Actively identify and create opportunities to connect TKH students with industry professionals in person and virtually
- Update a database of community and service partner outreach
- Track applicant activity and evaluations
- Support the Program Manager in updating the program calendar, planning events, and promoting the organization
- Coordinate with the development team to prepare proposals, presentations, and reports as needed
● 2+ years of work experience ideally in a non-profit, education, or youth development environment
● Proficient in Google Drive applications and other apps for work
● Proficiency using Excel and Google Sheets
● Analytical skills and attention to detail
● Proactivity and self-starter
● Calm under pressure, with strong follow through and ability to meet deadlines
● Strong work ethic and commitment to produce high-quality work
● Effective communication skills, including clear writing and professional email
● Teamwork, including actively reaching out to colleagues to support or consult on projects and maintaining a collaborative work environment
● Commitment to contributing to positive organizational culture and core values.
Compensation- $60,000-$72,000/year salary.
- Competitive health, dental, and vision insurance
- 2% 401k match
- A monthly tech stipend of $100
- Unlimited days of paid time off
It is the policy of The Knowledge House, Inc. to promote and provide equal employment opportunities without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, veteran status, genetic predisposition, or carrier status.
