Imagine having the opportunity to create a meaningful employment experience, one that meets your career goals and your desire to do socially responsible work.
 What type of organization would you choose?
 
For more than 100 years, Girl Scouts has helped girls develop the skills and confidence they need to succeed in every area of life. From the youngest Girl Scout to our graduating high school seniors, Girl Scouts of all backgrounds and abilities can be unapologetically themselves as they discover their strengths and rise to meet new challenges. Through our programming, girls are exposed to a vast array of educational topics such as the arts, entrepreneurship, the outdoors, STEM and more. In Girl Scouts, girls learn what it takes to be a leader. The leadership program for girls is based on the Girl Scout Leadership Experience model, which allows girls to discover a positive value system and a strong sense of self, connect with others, build healthy relationships, identify causes that are meaningful, and take action to make the world a better place.

 
The Volunteer Experience Manager's primary accountability is to achieve girl and adult membership goals by implementing appropriate retention strategies.  They are the primary support to the volunteers in their assigned communities and regions. This includes analyzing data related to their assigned areas, setting strategy to achieve goals, attending volunteer meetings, developing and implementing a robust mentoring program and assisting in conflict resolution.

Essential Duties and Responsibilities include the following and other duties as assigned.

• Achieve girl and adult membership goals by implementing appropriate retention strategies.
• Analyze membership trends and other available information to in order to plan, develop, promote and implement a comprehensive strategy to develop and retain adult members/volunteers and girl members in assigned area for troop, community, region and council wide programming.
• Accountable for new troop leader success which may include visits to support new troops, provide resources and capture their needs, and provide expertise in all GSLE programming such as the Volunteer Toolkit.
• Support the development and implementation of a robust adult volunteer mentoring program throughout assigned geographic areas.
• Ensure the delivery of role-specific learning opportunities and resources that are delivered in multiple ways that are continuous, fun, and adaptable to different volunteer styles and are effective at preparing volunteers for their roles.
• Develop and execute a written plan for assigned areas to meet council goals and objectives related to retention, training, recognition and support of adult volunteers /members.
• Ensure volunteer administrative teams develop and execute volunteer role planning and development, onboarding of Troop Leaders, annual plan of work, retention strategies, and provide backfill support when necessary in assigned geography.
• Support volunteers in planning and implementing comprehensive council wide volunteer experience strategies.
• Support and oversee all components of an efficient and effective volunteer onboarding process within the communities and regions including administrative vetting, training, field support and tracking.
• Support and attend key volunteer meetings in the community and region throughout the year.
• Ensure administrative volunteers adhere to the nomination, vetting, appointment, and onboarding of new volunteers as well as termination of volunteers when necessary, in assigned geography.
• Provide support to Mission Delivery teams for problem solving and conflict resolution involving girls and adults in the community and region. Support the recruitment and placement of girls and volunteers across the Mission Delivery Team.
• Cultivate and nurture relationships with appropriate community volunteers, region volunteers, and council-wide volunteers to support recruitment efforts within targeted areas to positively impact membership growth.
• Assist with the development of budgets and monitoring of cost centers as needed.
• Partner with staff, volunteers and girls across the council to find, leverage, and share stories about how Girl Scouting changes girl’s lives – and how girls change the world.
• Monitor operations and assigned geographies and ensure that volunteers comply with Council’s risk management policies and procedures.  Address and escalate non-compliance when needed. Assist with volunteer removals as necessary.
• Support assigned geographic areas and special assignment teams by ensuring high quality marketing and communication of activities and programs through Council resources such as but not limited to the Golden Link, council website, newsletters, resources site, etc. and external community resources as appropriate.

Qualifications:

• Bachelor's degree (B. A.) from a four-year college or university; or equivalent combination of education and experience.
• Ability to read, analyze, and interpret the most complex documents; Ability to respond effectively to the most sensitive inquiries or complaints; Ability to write speeches and articles using original or innovative techniques or style; Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups and/or boards of directors.
• The ability to choose the right mathematical methods or formulas to solve a problem. 
• Ability to work from home, as needed, to include high speed home internet access, accessibility to a non-distracting and uninterrupted space with adequate lighting and ergonomically adequate workspace.
• Valid Texas driver’s license and proof of insurance.

Benefits:  We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive salary and extensive benefits package and future growth opportunities within the company.  Our current full time employee benefit package includes Health, Dental, Vision, HSA, FSA, STD, LTD, Life/AD&D, Educational Assistance, Commuter Benefits, Paid Time Off/Vacation, Paid Company Holidays, and more.  Plus, we work to maintain the best possible environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture.
 
Diversity, Equity, Inclusion and Belonging (DEIB) Statement:  Girl Scouts of San Jacinto Council fosters belonging and respect for all girls. We empower all girls, volunteers and staff to fulfill their potential and make the world a better place. Our Girl Scout Promise drives us to provide diverse, equitable and inclusive experiences where all girls, volunteers and staff are confident they belong. We stand firm in these commitments and united by these ideals.
 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position primarily performs its duties indoors and is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include heavy visual acuity (close vision, peripheral vision, depth perception and ability to adjust focus) required to perform such activities as preparing and analyzing data and figures, using a computer and extensive reading and proofing. While performing the duties of this job, the employee is regularly required to talk or hear, sit, reach with hands or arms and use hands to finger, handle or feel. The employee is frequently required to stand, walk, and climb or balance. The employee is occasionally required to stoop, kneel, crouch, or crawl.


Girl Scouts of San Jacinto Council is a 501c nonprofit organization.