BEAUTIFUL PLACES. SMART SPACES.

BRAVAS is a leading national technology integrator that provides Beautiful Places and Smart Spaces where their customers live, work, and play. Focused on the luxury market, BRAVAS completes more than 3,500 residential and commercial projects across the US every year. We sell and support everything from lighting, shades, and A/V to networking, security systems, and power management. As the largest and only national luxury custom integrator in the market, BRAVAS works with our customers to ensure that technology complements and enhances any space, rather than distracts.

QUIT YOUR JOB, START A CAREER

The A/V industry is made up of small companies with limited growth potential. At BRAVAS there are dozens of roles that simply don't exist at other integration firms, and we have opportunities in dozens of cities nationwide. We are committed to a culture where professional development is a focus. We want our team to see a clear path to their goals and have the support to reach them. If you feel stuck where you are, reach out today to learn how you can build your career with BRAVAS.

THE BEST BENEFITS IN THE INDUSTRY

Our scale affords our clients lifestyle technologies that fit their budgets and exceed their expectations. Our customers know that we can attract and retain the best talent, which gives us access to the expertise of more than 300 professionals who have earned hundreds of industry awards and certifications. Unlike almost anyone else in the market, BRAVAS has a unique ability to service our clients homes throughout the US - whether they are building a vacation home or moving across the country. We understand the concept that our clients expect the best, and so should our teammates. Thus we have put together a comprehensive benefits package that is unique within our industry and includes affordable health and wellness benefits, financial and retirement savings benefits, and time off benefits that reward tenure.

Scheduling Coordinator

Job Title
Scheduling Coordinator
Job ID
27739927
Location
Minneapolis, MN, 55110 
Other Location
White Bear Lake
Description
Scheduling Coordinators at Bravas enjoy working in an exciting technology company with national career opportunities, great benefits, and more! 

Qualifications:

The Scheduling Coordinator must be adept at multitasking and putting the pieces of a puzzle together. Time management and logistics experience would be beneficial. Relationship management is another key qualification as this position interacts with several other business partners.  Computer skills needed with the ability to become competent in house job management software.  The ability to manage time wisely while unsupervised is an advantage.

Summary of Position:                                   
The Scheduling Coordinator is responsible allocating the company’s deployable resources.  The SC will schedule the arrival dates for technicians and subcontractors to arrive at job sites, while ensuring adequate communication with the Project Manager.   The positon will also maintain records of completed work or deliveries to assist with Job Progress Invoicing (JPI) and service and warranty information. The scheduler may also be required to communicate expected shipping to affected project participants.

This is an on-site job and is not remote work eligible.  


Duties & Responsibilities:                                                                                                                                                       
  • Provide Sales and PM positons with available dates for requested resources
  • Update work orders and job software so that all parties are up to speed on dispatch details
  • Seek verification from warehouse and purchasing managers regarding expected arrival of products
  • Manage all communications of upcoming appointments to customers including delays and late arrivals.
  • Obtain gate codes and site access requirements and communicate to deployed teams
  • Prioritize resources in alignment company values ensuring customer’s needs are met
  • Inform all parties of delays, cancellations and any scheduling restrictions
  • Participate in departmental meetings as required
  • Coordinate with PM during project completion to ensure accuracy of forecasted labor allocations and modify schedule as needed.
  • Read daily notes, disseminate reported information appropriately, and coordinate required action items
  • Schedule effectively regarding hours sold, drive time and expected technician efficiency
  • Assist & direct PM & Administration regarding Job Progress Invoicing (JPI)
  • Be able to deal with high profile clients and their personnel
  • Provide training or communication to disseminate pertinent information as required
  • Fiscal responsibility for all assets assigned and property within SM’s care
  • Customer service, including the ability to work with high profile and high demand customers
  • Guardianship and preservation of client confidentiality and network/home security
  • Adherence to state and federal laws, including adherence to traffic laws
Additional Requirements:
  • Maintain multiple schedules and record
  • Ability to organize large projects with several hundred pieces  
  • Communicate effectively in a high intensity and rapidly changing environment
  • Flexibility to meet customer demands outside of normal working hours
  • May require standing or stooping for extended periods
  • Valid driver's license, clean driving record, and clear criminal record required

*A job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
 

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