POSITION: Central Office Network Technician

LOCATION: Newport, NY

SUMMARY: Our client, a leading telecom service provider in Central New York, is seeking a motivated Central Office Network Technician to join their growing team. In this dynamic role, you will be responsible for evaluation, planning, design, installation, testing, monitoring and maintenance of central office, transmission and network equipment for the organization. This position requires collaboration with various departments, including IT, Customer Service, and Management, to ensure the needs of our client’s residential and business customers are met. The ideal candidate will have the ability to time-manage and prioritize, take a proactive approach to improving the network, and have an innovative and keen interest in learning new technologies and applications.

CORE RESPONSIBILITIES:

• Install, maintain, and troubleshoot network equipment, including routing, switching, and transport devices.
• Participate in on-call rotations and respond to maintenance emergencies.
• Perform design, installation, and servicing of central office facilities.
• Repair and maintain power supply equipment, including rectifiers and generators.
• Evaluate performance of customer lines, switching gear, and billing equipment.
• Maintain accurate documentation and subscriber records.
• Ensure compliance with industry standards and company policies.
• Collaborate with cross-functional teams to implement network upgrades and improvements.
• Conduct regular inspections and preventative maintenance on equipment.
• Assist with project planning and execution for network expansions.
• Provide training and mentorship to junior technicians as needed.
• Assist in troubleshooting complex network issues and implementing solutions.

• Associate’s degree or higher in telecommunications or electronics – preferred, but not required.
• Experience with Central Office operations, Ethernet and TDM transport protocols, and voice transport systems.
• Familiarity with AC/DC power systems and electronics.
• Proficient in Microsoft Office and possess excellent communication skills.
• Detail-oriented with the ability to work independently and as part of a team.

• Full Time, 40 hours per week, Onsite
• Company-provided laptop and cell phone.
• 401K Plan with company match (100% for the first 3%, 50% for the next 2%).
• Comprehensive Medical, Dental, and Vision health insurance with family coverage options.
• Basic Life & Dependent Life Insurance with supplemental options available.
• Paid Time Off – 10 Holidays, 10 Vacation Days, 3 Personal Days, and 10 Sick Days per year.
• Free or reduced-cost services offered by the company (Broadband/Telephone).
• Ongoing training and development opportunities.

Salary Range: $60,000 - $85,000 commensurate with skills and experience

M3 Placement and Partnership is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by law.