Director of E-Commerce
- Job Title
- Director of E-Commerce
- Job ID
- 27741934
- Work Remote
- Yes
- Location
- Remote
- Other Location
- Description
-
Position Summary: We are seeking a dynamic leader who can optimize the business strategy, drive growth, measure performance and ensure seamless operations within ecosystem. This person will play a key role in developing the overall e-commerce strategy and is expected to drive brand and category growth through excellent execution.
Key Responsibilities and Requirements: The list below represents the main highlights of the position. This list is not exhaustive, additional tasks might be added based on department and/or business needs.
- Leads the organizations E-commerce vision and strategy
- Responsible for managing the current business to include: Amazon.com (Seller Central) Marketplaces, Natural and Food, Drug, Mass stores, International and third-party seller accounts
- Defines the omni-channel program strategy - prioritize initiatives into a multi-year roadmap to deliver personalized experiences to delight the consumer across all platforms including management of D2C / NIC Webstore including sales plan / revenue achievement website management
- Partners with stakeholders to define investments and resources needed to support key initiatives
- Drives business decisions recommends improvement opportunities and develop strategies to execute improvements based on understanding of external trends, customer insights / research, and reporting analytics
- Opens new accounts / new channels of business
- Develops, analyzes and communicates KPI’s to measure current initiatives and provide insight into future strategic investments
- Develops and executes strategies to optimize sales, enhance product visibility and improve customer experience
- Works closely with Sales, Marketing and Operations to enhance forecasting accuracy
- Negotiates contracts and pricing agreements with key customers
- Establishes best practices to actively drive change, innovation and importance of ecommerce within the overall sales and marketing mix
- Enforces Minimum Advertised Price (MAP) policies across all channels
- Works with internal and external resources as appropriate
- Creates and manages departmental budget
- Troubleshoot as issues arise with e-Commerce platform shopping cart and company CRM
- Owns revenue targets assigned to D2C company websites
