COMPANY OVERVIEW:
Sampled enables clients to advance human health by leveraging active biological samples through preservation, immortalization and utilization in comprehensive multiomics research within the only leading-edge Global Integrated Analytical Biorepository.
We care for our partners’ samples to enable them to transform medicine and save lives. Based in Glasgow, UK, our stability storage experts have developed and maintained a strong sample storage program which is underpinned by years of experience working with the pharmaceutical, biopharma, life sciences and healthcare industries. Storage services include Controlled Stability Storage, Photostability (Lux/Uva), Cycling Studies, Controlled Warehouse Bespoke Temperature and / or Relative Humidity, Document Storage, Disaster Recovery, and Biobanking -196oC to 5oC. Our customer facing Technical Services team provide invaluable support to clients who require on-site validation and / or calibration of
refrigerators, freezers, incubators, photostability, temperature, and humidity chambers.
An exciting job opportunity has arisen for an accomplished Sales Account Manager to drive and expand sales of our Storage and Technical Services business across the UK. This is a unique role with commensurate rewards for the right individual.
POSITION SUMMARY:
Develop and execute on a strategic growth plan for Storage and Technical Services in the UK, building a solid sales pipeline and owning both the sales process and client relationships to ensure consistent delivery of revenue targets.
RESPONSIBILITIES:
● Develop and execute a strategic plan to build a sales pipeline for Storage and Technical Services in the UK. Develop through all funnel stages to ensure quarterly and annual revenue targets are achieved.
● Follow-up on marketing leads and directly identify your own potential clients from biotech, pharmaceutical, academic and adjacent applied markets.
● Prospect, call, & visit clients to educate them on Sampled’s offering, developing long-term relationships.
● Consistently advance accounts and win business by setting clear strategic client- centric objectives.
● Be technically and scientifically competent in presenting existing and expanding services capabilities, including new product launches.
● Manage internal resources effectively to set strategic meetings between clients and appropriate Sampled leadership to win large-scale projects. Own and be accountable for the process to deliver proposals through to successful completion using all appropriate internal resources and customer stakeholders.
● Attend industry specific conferences, trade shows, scientific meetings in line with the marketing plan, to network with potential clients.
● Manage opportunities effectively through the various stages of the sale pipeline and communicate progress internally through maintaining up-to-date records in the CRM platform.
● Act as the Key Account Manager for existing clients.
● Represent both the voice of sales (VOS) and voice of customer (VOC) internally.
● Be a role model of the behaviors reflecting the Sampled Values: Strive to delight our clients, Move innovation forward, Accelerate your business, Rise together as a team, Transcend what is possible.
POSITION REQUIREMENTS:
● Bachelor’s degree preferred, ideally in a scientific field. Alternatively 5 years relevant experience.
● Experience in biotechnology, life sciences, or scientific services industries
● Proven sales experience, successfully and consistently hitting targets
● Able to establish long-term positive client relationships
● Experienced in team selling approach
● Proven success & extensive knowledge of biopharma process
● Strong “closer” with successful track record of coordinating a complex sales process from initial contact to signature, including the ability to negotiate through complex agreements
● Experience in Stability Storage or Sample Storage advantageous
● Strong business analytics, relationship management, strategy development, project management, problem solving and change management skills
● Excellent computer skills; including MS Office suite and HubSpot (or similar CRM tool)
● Strong interpersonal skills and strong commitment to customer satisfaction
● Ability to work with a high level of autonomy while seeking support when needed.
● Entrepreneurial, driven, “out of the box” thinker & results-oriented individual with passion for business development success
● Strong listening & verbal/written communication skills
● Ability to use logic, reason, collaboration, and scientific acumen consistently and predictably close business.
● Ability to work effectively in a fast-paced environment
● Ability to influence across all departments and levels
● Ability to analyze, compile and effectively present plans, data and performance metrics
● Strong organizational skills with the ability to multi-task and prioritize to ensure on-time delivery
Sampled is committed to building a sustainable, inclusive and diverse culture where team members enjoy equal opportunities in a safe, supportive and empowering environment. Sampled believes that as an organisation we have a duty to be actively engaged in supporting not just the clients and industries we serve but the communities where we live and work.
Sampled is an Equal Opportunity Employer (M/F/Disabled/Veteran)
