Hueman Private Investment Talent Solutions

Agentis Longevity is hiring a Patient Coordinator in Nashville, TN.

The Patient Relationship Coordinator will report into the CXO/Chief of Staff driving internal sales generation, customer relationship nurturing and customer service. The ideal candidate will play a key role in nurturing patient relationships, educating potential and existing patients, and driving clinic growth by re-engaging past clients. If you are passionate about health, wellness, and delivering outstanding patient care, we would love to have you join our team!
 

Agentis Longevity is seeking a Patient Relationship Manager for a new platform investment in the longevity / hormone treatment therapy space. The Company specializes in men’s hormone optimization therapy, peptides, exosomes, and other therapies to empower our patients to live longer, healthier lives. The headquarters of the platform and the location of this role is in Nashville, Tennessee and backed by Shore Capital Partners.
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Job Responsibilities: 

• Act as the first point of contact for all patients, ensuring exceptional service through effective communication and problem-solving. Foster a welcoming and supportive clinic environment.
• Build and maintain relationships with potential and existing patients by providing ongoing guidance, support, and follow-up to ensure their wellness journey is progressing successfully.
• Inform potential patients about the services we offer, including hormone therapy and wellness solutions. Clearly explain the benefits of our treatments in relation to their individual needs and health goals.
• Educate current patients on additional services and treatments that can further improve their health outcomes and support their longevity goals.
• Reach out to past patients who have discontinued services to re-engage them with our practice, offering solutions to address their health concerns and support long-term wellness.
• Build relationships with potential and current patients to increase service adoption and patient retention.
• Achieve daily, weekly, and monthly sales goals by upselling additional services and wellness products.
• Collaborate with clinical staff to develop personalized care plans and recommend services that best suit the patient’s health goals.
• Utilize lead generation and follow-up strategies to convert inquiries into consultations and treatments.
• Maintain accurate and detailed records of patient interactions, sales efforts, and follow-up activities in the clinic's CRM system.

Job Requirements:

• Undergraduate degree preferred, a focus in sales / marketing is a plus
• 1-2+ years of sales experience (phone sales experience preferred) and customer relationship experience required 
• Experience in Customer Relationship Management tools preferred, Hubspot specific experience is a plus
• Ability to multitask and manage patient relationships effectively.
• Sales experience in a healthcare or customer-focused environment preferred.
• Passionate about the health, wellness, and longevity space

 
If you are interested in learning more about a career with Agentis Longevity, apply today!