We are seeking a highly skilled Senior IT Network Technician based in Western Pennsylvania to join our Co-Managed IT team. This onsite role requires working directly at client locations across the region, supporting critical public safety networks. We are looking for a motivated professional with strong technical expertise and a commitment to our core values: Persistence, Integrity, Trust, Accountability, and Prudence.

As a Senior IT Network Technician, you will be a key contributor to managed services engagements, solving complex technical challenges, and mentoring IT team members.

LOCATION

• Western, PA (Venango, Mercer, Lawrence, and Butler Counties)
• Other areas as needed

TRAVEL EXPECTATIONS

• 50%

RESPONSIBILITIES

• Configure, install, and manage Windows Server and Active Directory deployments onsite at client locations.
• Configuration and management of virtual machine environment
• Diagnose and resolve network performance issues, ensuring excellent service delivery.
• Conduct assessments of client networks to improve security, operational efficiency, and cost-effectiveness.
• Test, troubleshoot, and maintain network equipment.
• Create detailed reports and recommendations for clients, presenting findings professionally.
• Foster strong client relationships by delivering high-quality service and solutions.
• Support scope negotiations and vendor agreements for service delivery.
• Mentor team members, sharing expertise and fostering a collaborative environment.
• Participate in on-call rotations for after-hours support.

BASIC REQUIREMENTS, KNOWLEDGE, AND SKILLS

• Associate degree or equivalent with 3–5 years of related experience, or a combination of education and experience.
• 5–10 years of experience with enterprise IT systems.
• Strong knowledge of network component technologies and Windows-based systems.
• Expertise in Active Directory, Group Policy, and public safety technology.
• A valid driver’s license and willingness to travel within Western Pennsylvania to client sites.
• Ability to pass a CJIS background check and fingerprinting.

PREFERRED KNOWLEDGE AND SKILLS

• Experience in public safety/ Public Sector environments a plus
• Knowledge of Computer Aided Dispatch (CAD)
• Experience in a client facing roles as a service provided

ABOUT US:
Benefits:

• 100% company-paid medical premiums for employees
• Competitive dental and vision insurance
• 401(k) plan with company match
• Wellness allowance to support employee well-being
• Life and AD&D insurance
• Disability insurance (short-term and long-term)
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Flexible Paid Time Off to support work-life balance
• Employee Assistance Program (EAP)
• Perks at Work program offering discounts on products and services

ABOUT US:
Mission Critical Partners, LLC
Mission Critical Partners (MCP) is a leading provider of data, consulting, engineering, network, and security solutions that are transforming segmented mission-critical networks and operations into interwoven ecosystems to improve response and justice outcomes in the communities and ever-expanding markets we serve. Through our breadth and depth of experience and an extensive network of resources, we are able to offer unique and successful solutions that help our clients improve technology and operations across a variety of industries ranging from public safety and justice to utilities, healthcare, and more. Additional information and career opportunities are available at MissionCriticalPartners.careers.

Mission Critical Partners (MCP) is an Equal Opportunity/Affirmative Action Employer. We provide fair and equal employment opportunities to all qualified applicants, regardless of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

United States citizens, Green Card holders, and those authorized to work in the United States are encouraged to apply. We are unable to sponsor H1b candidates at this time.
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