With over 150 years of caring for our community and each other in the Washington DC area, Howard University Hospital has a world-renowned reputation for high-quality, patient-centric care. Howard University Hospital is the nation’s only teaching hospital located on the campus of a Historically Black University and has created a superior learning environment, with groundbreaking research and positive patient outcomes.
 
Howard University Hospital seeks to hire a Guest Services Specialist who will embrace our reach and historic tradition of excellence. If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference. 

The Guest Services Specialist: 
Pay Range: $17.00-27.20

• Greet persons entering establishment, determines nature and purpose of visit, and directs or escorts them to their specific destination.
• Analyzes data to determine answers to questions from patients/guests and/or refers patients/guests to the appropriate department for assistance.
• Provides information about establishment such as the location of departments, employees/physicians within the organization, and services clinics/offices provide.
• Maintains a safe, clean and neat work environment by following standards and procedures.
• Assumes other duties and responsibilities that are related and appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all-inclusive.

Minimum Requirements:

• High School Diploma or GED
• Three (3) years of secretarial, administrative assistant, or customer service experience, preferably in a healthcare setting.

At Howard University Hospital our job is to care for you. We do this by offering:

• Work-life balance
• Recognition and rewards for professional expertise
• Competitive, comprehensive benefit plans offered (including health, disability, vacation, sick leave, and 403B retirement plan)

COVID-19 Vaccination:
Howard University Hospital requires all external applicants to be fully vaccinated for COVID-19 before commencing employment. External Applicants may be required to furnish proof of vaccination and, if offered, may elect to be vaccinated at a designated Howard University Hospital location.