Business Process Manager
- Job Title
- Business Process Manager
- Job ID
- 27746806
- Work Hybrid
- Yes
- Location
- San Jose, CA, Hybrid
- Other Location
- Description
-
Business Process Manager
10+ Month W2 Contract
San Jose, CA (Hybrid)
Benefits You’ll Love:- NextDeavor offers health, vision and dental benefits for contract employees
- Paid sick leave eligibility is contingent on state of residence
- Optional 401k Plan (excludes employer match)
- Opportunity to get your foot in the door at a well-established corporation, with potential for extended or permanent full-time employment (NextDeavor boasts an impressive conversion rate of approximately 70%)!
- Support the documentation of end-to-end workflow for new or changing trial processes.
- Support complex trial motions for latest products and services, supporting enterprise customers.
- Use Jira, Confluence, SharePoint and other organizational tools to manage and prioritize trial requests.
- Report bugs and work with development team to resolve.
- Use data to track progress and assess opportunities for process improvement.
- Triage issues and analyze to determine next steps.
- Provide internal support to stakeholders.
- Build strong relationships with business partners and stakeholders.
- Evaluate risks and issues, while providing prompt communications and solution delivery.
- Ensure process and policy compliance by internal stakeholders of all trial and testing environments.
- Bachelor's degree, or equivalent experience
- 1-3 years of relevant professional experience, working with engineering and business stakeholders
- Experience with Wiki and Jira, or equivalent
- Strong business process analysis skills
- Excellent written and verbal communication skills
- Critical thinking skills to solve unique challenges
- Solid documentation and organizational skills
- Ability to think and execute in a fast-paced environment
- Detailed oriented and thorough
- A self-starter that thrives on asking thoughtful questions and connecting the dots
- Relentless attention to detail with a central focus on internal and external customer experience
- Ability to prioritize, multitask, and meet deadlines
- Experience with product provisioning a plus
- Knowledgeable about the subscription business model a plus
- Capable interpretation of legal contracts, terms, and conditions a plus
Pay Range:
$51.00 - $56.34/hour
Ready to make your mark? Take the leap and apply directly here: <https://j.brt.mv/jb.do?reqGK=27746806&refresh=true> – your application is in good hands.