Careers — Dobson Fiber

Dobson Careers

Quote Desk Analyst

Job Title
Quote Desk Analyst
Job ID
27747540
Location
OKC, OK, 73134 
Other Location
Description
The Quote Desk Analyst will be responsible for assisting with the process that will deliver a competitively priced quote to a prospective customer. Will work closely with multiple teams internally, as well as build and maintain relationships with various strategic partners. Position will be responsible for approving inputs, keeping detailed records of all quoting activity. The ideal candidate will have an understanding of the telecommunications industry, financial acumen, and an ability to work well between multiple internal and external teams.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
  • Work closely with internal sales team, gathering the pertinent data needed to produce a quote
  • Ensure continual improvement of the quoting process
  • Knowledge in analytical problem solving, with the ability to distill key insights from multiple data sources
  • Obtain and review customer documentation for accuracy and completeness
  • Interface with internal and external customers to effectively resolve documentation, quality, and deliverable issues
  • Generate complete quotes, including all cost components
  • Ensure internal documentation and system procedures are timely and accurately completed
  • Ensure quote is complete, accurate and meets customer needs
  • Responds to internal response goals, customer expectations and customer feedback
  • Assist with general Salesforce questions
QUALIFICATIONS INCLUDE:
  • Bachelor’s degree in Finance, Economics, Accounting, or Business-related field
  • Sound grasp of telecommunications, networking, and information technology
  • Ability to make financially sound business decisions based on profitability models
  • High proficiency with standard PC office tools
  • Experience in the telecommunications industry strongly preferred
  • Demonstrable expertise in generating a professional quote on complex offerings
  • Good verbal, written and interpersonal skills; interfaces well with multiple disciplines
  • Self-starter, able to work independently to meet assigned objectives
  • Ability to meet tight deadlines, produce error-free outputs, and prioritize workload
WORKING CONDITIONS:
  • Work is on-site in a typical interior/office work environment.
  • Visual perception in order to perform activities at distances close to the eyes.
  • Hearing enough to understand and communicate by telephone and in person.
  • Arm-hand dexterity enough to demonstrate and operate keyboards and small office equipment.

Option 1: Create a New Profile

Culture

The Customer is Our Boss.

Our customer is any user of our products and services, our employees, owners, and the communities in which we serve. Everything we do affects them. They are why we are in business and we answer to them.

Our Beliefs

  • Passion for our customers breeds success.

  • Excellence is a direct result of our people and their expertise.

  • Communication and understanding are key to delivering the best customer service possible.

  • Integrity means doing the right thing.

  • Accountability means honoring commitments and delivering results.

  • Teamwork results from being equally dependent upon one another.

  • Urgency and focus yield quality results.

  • Innovation and advancement require taking calculated risks.

  • Leadership is everyone’s responsibility.

Dobson Cares

Dobson Fiber lives and works in the communities we serve, and we care about helping them thrive. That’s why we actively support – with our donations and our employees’ time – many local worthwhile community organizations including:

  • United Way

  • Myriad Gardens Foundation

  • YWCA

  • Cystic Fibrosis Foundation

  • Regional Food Bank

  • White Fields

Benefits

Dobson has one of the most competitive benefits packages around, including:

  • Competitive pay

  • Health, dental, and vision Insurance

  • Health Savings Account and Flexible Spending Account

  • On-site fitness facility in OKC

  • 401(k) plan with company match

  • 7 paid holidays

  • Paid time off starting at 15 days

  • Education Assistance & Tuition Reimbursement

  • Employee Assistance Program

  • FSA & FHA

  • Adoption Assistance

  • Corporate partner with Oklahoma City University to offer discounted tuition

  • 100% Employer-paid Basic Life & Personal Accident Insurance

  • 100% Employer-paid Disability Insurance (short and long term)

  • Free career training & development with over 3,000 courses and over 20,000 online books

  • Free employee incentive program

What our employees are saying

 

“I am thankful for Dobson caring enough about people and our community to give us the opportunity to help out through our Employee Volunteer Program. Not only did it help that organization recently, but I think it helped me to get to engage with my co-workers out of the office. It gave us a chance to build friendship with each other. Mostly, seeing the faces of people when they realized we were there to help was a blessing for them and us as well.”

 

“I love the work-life balance here at Dobson. We have team oriented activities and get-togethers that really bring a sense of unity.”

“Dobson has always felt like home to me. The company is always supportive of my career goals, my family time and excellent service to our customers. I am truly blessed to be a part of the Dobson team.”