RN Supervisor - Central Access Team (remote)
- Job Title
- RN Supervisor - Central Access Team (remote)
- Job ID
- 27747600
- Work Remote
- Yes
- Location
- Remote
- Other Location
- Description
-
The START Center for Cancer Research (“START”) is the world’s largest early phase site network, fully dedicated to oncology clinical research. Throughout our history, START has provided hope to cancer patients in global community practices by offering access to cutting edge trials throughout the US and Europe. Today, with over 1,300 studies completed, and with research facilities in the United States and in Spain, Portugal, and Ireland, START’s mission is to accelerate the development of new anticancer drugs that will improve the quality of life and survival for patients with cancer and lead to its eventual cure. To date, over 43 therapies conducted at START locations have obtained FDA/EMA approval. Incredibly, while Academic Medical Centers (AMCs) conduct 80% of cancer trials, such trials reach only 20% of the patient population – leaving the majority of patients who are treated in community practices and hospitals without access to a clinical trial when their care journey calls for one. START serves the many – by bringing cancer trials to physicians and their patients in community hospitals and practices when hope is needed most.
START represents the world’s largest roster of Principal Investigators (PIs) across its eight clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world. As an example, in San Antonio, where START was founded, START treated the first patient ever with Keytruda – the most effective cancer drug in medical history.
We are hiring a RN Supervisor – Central Access Team. This is a remote position. The RN Supervisor for the Central Access Team will lead and manage a team of Intake Specialists and Financial Navigators, ensuring effective coordination and support for patient referrals and financial processes. This newly created role is responsible for overseeing team operations, providing clinical guidance, ensuring compliance with healthcare regulations, and ensuring smooth workflow across intake, referral, and financial coordination processes. The RN Supervisor will collaborate with the Nurse Navigator team to support patient care, coordinate with referring providers, and ensure the accuracy and efficiency of financial preparation.
This is a remote role. The annual base salary for this role is $85,000 - $100,000. However, base pay may vary depending on multiple individualized factors including market location, job-related knowledge, skills, and experience.
Essential Responsibilities- Team Leadership and Supervision: Lead, mentor, and supervise the Central Access Team, including Intake Specialists and Financial Navigators, to ensure high performance and exceptional service delivery. Design and implement process for central intake team in collaboration with existing clinical sites.
- Operational Oversight: Ensure the team adheres to best practices for intake processes, including managing referral documentation, tracking referral metrics, and ensuring timely follow-up and resolution of patient and provider inquiries.
- Clinical Guidance: Provide clinical expertise and guidance to the team on patient screening, eligibility criteria, and managing referrals for the START Phase 1 program.
- Patient and Provider Coordination: Oversee coordination between referring providers, patients, and internal teams, ensuring smooth intake, financial navigation, and care coordination processes.
- Collaboration: Work closely with the Nurse Navigator, oncology specialists, and financial staff to ensure patient access to clinical trials, address financial needs, and promote program outreach.
- Compliance and Documentation: Ensure compliance with healthcare regulations, GCP, internal protocols, and documentation standards. Monitor and audit patient records, financial navigation efforts, and referral processes to maintain accuracy.
- Metrics and Reporting: Monitor team performance metrics, track referral trends, and assist in the preparation of reports related to program success and areas for improvement.
- Training and Development: Provide ongoing training and support to team members to ensure their professional growth and understanding of program protocols, clinical trial eligibility, and financial processes.
- Continuous Improvement: Identify opportunities to improve team processes, communication, and patient experience, and implement strategies to optimize operational efficiency.
- Limited travel may be required for outreach, program events, or training sessions.
Education & Experience- Registered Nurse (RN) with active state licensure.
- Bachelor’s degree in Nursing (BSN) or a related healthcare field.
- Minimum of 3 years of clinical nursing experience, with at least 1 year of supervisory or leadership experience in a healthcare setting.
- Strong knowledge of patient referral processes, insurance verification, and financial navigation.
- Excellent communication, interpersonal, and organizational skills.
- Ability to work in a fast-paced, detail-oriented environment while managing multiple priorities.
Preferred Education and Experience:- Master’s degree in Nursing (MSN) or a related healthcare field
- Oncology or clinical trial experience.
- Experience with Electronic Medical Records (EMR) systems, referral platforms, and financial navigation tools.
- Strong leadership and team management skills with a proven ability to motivate and develop team members.
We value our employees’ time and efforts. Our commitment to your success is enhanced by a competitive compensation, depending on experience, and an extensive benefits package including:- Comprehensive health coverage: Medical, dental, and vision insurance provided
- Robust retirement planning: 401(k) plan available with employer matching
- Financial security: Life and disability insurance for added protection
- Flexible financial options: Health savings and flexible spending accounts offered
- Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided
- Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.
Deeply rooted in community oncology centers globally, The START Center for Cancer Research provides access to specialized preclinical and early-phase clinical trials of novel anti-cancer agents. START clinical trial sites have conducted more than a thousand early-phase clinical trials, including 43 therapies that were approved by the FDA. START represents the world’s largest roster of Principal Investigators (PIs) across its eight clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world. Learn more at STARTresearch.com.
Ready to be part of a team changing the future of cancer treatment?
Join us in our mission to conquer cancer, one clinical trial at a time. Your expertise and dedication can help us bring hope and healing to patients worldwide. Please submit your application online.
We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
