Our client is embarking on a critical initiative to build and scale industry-leading digital experiences for our customers across web and mobile platforms. We’re seeking a Senior Product Designer to lead the creation of innovative digital products that will impact millions of customers and drive the success of our digital strategy.

In this role, you will transform complex workflows and information into intuitive user experiences. Leveraging your expertise in Design Thinking, you will collaborate with cross-functional teams, facilitate discussions, develop concepts, run design sprints, and build rapid prototypes to harness collective creativity. You'll refine your storytelling skills to effectively communicate your vision and design rationale, ensuring alignment with the broader team. You are someone who thrives in both conceptual exploration and meticulous refinement, with a curious mindset and a passion for shaping the future of design.

ADDITIONAL INFORMATION

• Potential for future travel, typically 1-2 times annually.
• Fully Remote Position
• Top Three Skills: Service design, system design, cross functional facilitation experience.
• Potential for conversion to FTE

• Experience as a Visual Designer.
• Background in Business Strategy/User Research.
• Skills in Interactive Design/Information Architecture.
• 5+ years of experience in Product Design or related fields.
• 5+ years of experience working collaboratively with product, engineering, design, content and user research teams.
• Preferred experience working in a consumer lending environment.
• A bachelor’s degree in Product Design, Interaction Design, Fine Arts, or a related field or an equivalent combination of education and work experience.
• Appreciation for all forms of design and how they collaborate—interaction, visual, content, motion, and research.
• Expert proficiency with Figma, Miro, usertesting.com, Dovetail and other relevant domain software consistent with industry standards.
• Strong portfolio showcasing a range of projects demonstrating your design process, critical thinking, and problem-solving skills.
• Strong systems thinker with experience defining patterns, style guides, performing user testing, and building low and high-fidelity prototypes.
• Self-starter with exceptional time management and organizational skills with laser-sharp attention to detail and accuracy.
• Solid communications skills and ability to influence stakeholders across the organization.

• Service Design and Service Mapping experience.