Job Description
We are seeking a Scrum Master who will be a hands-on contributor in pragmatic agility execution, relentlessly removing impediments and optimizing team performance. This role requires deep collaboration, proactive problem-solving, and a continuous improvement mindset to ensure teams deliver high-quality, high-value solutions at a sustainable and predictable pace.
As a Scrum Master, you will coach, mentor, and facilitate pragmatic agility practices, working closely with Release Train Engineer, Program Manager/s, Product Owners, Developers, and Stakeholders to align work with business outcomes, enhance team efficiency, and ensure sprint commitments are met with urgency and precision.

How You’ll Drive Team Success
pragmatic agility Facilitation & Team Support

• Coach and mentor 3-4 pragmatic agility teams on Scrum principles, pragmatic agility values, and self-organizing team behaviors to foster an environment of autonomy, accountability, and continuous improvement.
• Facilitate pragmatic agility ceremonies (daily stand-ups, sprint planning, backlog refinement, sprint reviews, retrospectives) with a structured approach, ensuring discussions lead to clear actions, blockers are surfaced early, and commitments are met.
• Encourage team ownership of sprint outcomes and commitments, ensuring all members actively participate in discussions, raise concerns proactively, and contribute to a culture of collaboration and accountability.
• Adapt coaching techniques based on team maturity and pragmatic agility adoption levels, ensuring teams progressively advance in pragmatic agility best practices and delivery efficiency.

• Identify, track, and eliminate impediments that slow down development, ensuring work is unblocked quickly to maintain a steady, sustainable delivery pace.
• Collaborate with Product Owners to ensure backlog items are well-defined, refined, and properly estimated, providing clarity to the development team and minimizing uncertainty during sprint execution.
• Leverage pragmatic agility metrics (velocity, cycle time, lead time, burndown charts, sprint predictability) to assess team performance, spot inefficiencies, and implement targeted improvements.
• Work with Release Train Engineer, Program Managers and stakeholders to escalate and resolve complex dependencies, ensuring external blockers are addressed before they impact sprint execution.
• Proactively detect risks related to scope, dependencies, and team capacity, addressing them before they impact delivery timelines.

• Facilitate strong collaboration between the team, Product Owners, and cross-functional stakeholders, ensuring expectations are clear, dependencies are managed, and feedback loops are short.
• Act as a bridge between the technical team and business stakeholders, ensuring smooth communication, clarity on priorities, and alignment on deliverables.
• Partner with Product Owners to balance team capacity with business needs, refining backlog items and ensuring work is prioritized for maximum business impact.
• Drive team alignment with broader program outcomes, ensuring pragmatic agility delivery supports strategic business initiatives while maintaining development team autonomy.

• Lead team retrospectives with a structured, action-oriented approach, ensuring continuous improvement initiatives are identified, prioritized, and executed in future sprints.
• Encourage a fail-fast, learn-fast culture, promoting experimentation, knowledge sharing, and iterative improvements that drive higher team efficiency.
• Champion pragmatic agility best practices by continuously assessing team behaviors, providing targeted coaching, and fostering a mindset of adaptability and resilience.
• Introduce pragmatic agility frameworks beyond Scrum where necessary (Kanban, SAFe, Lean), tailoring practices to fit team dynamics and program outcomes.
• Support a culture of psychological safety, ensuring all team members feel comfortable raising concerns, suggesting improvements, and experimenting with new approaches.

• Track and analyze team performance data to uncover inefficiencies, identify trends, and introduce solutions that enhance team execution speed and predictability.
• Ensure real-time visibility into sprint progress using pragmatic agility tools (Azure DevOps, PowerBI), keeping teams and stakeholders informed on delivery status, risks, and required course corrections.
• Provide program leadership with transparent, data-backed insights on pragmatic agility adoption progress, team performance, and areas requiring additional support or resources.
• Establish clear success metrics for pragmatic agility adoption, ensuring improvements are measurable, sustainable, and continuously refined.

• Proactively identify risks in pragmatic agility execution, including resource constraints, conflicting priorities, or unclear requirements, and drive resolutions before they impact delivery.
• Work across teams to manage cross-functional dependencies, ensuring hand-offs are seamless and cross-team work does not create bottlenecks.
• Act as an escalation point for complex team challenges, facilitating solutions through coaching, conflict resolution, or process adjustments.
• Ensure pragmatic agility delivery risks are flagged early, and work with program leadership to adjust roadmaps or resources to maintain momentum.

• 6+ years of experience as a Scrum Master leading pragmatic agility teams in a software development environment.
• Strong expertise in pragmatic agility methodologies (Scrum, Kanban, SAFe), with a deep understanding of pragmatic agility values and principles.
• Certified Scrum Master (CSM), Advanced Scrum Master (A-CSM), or equivalent pragmatic agility certification required.
• Hands-on experience with pragmatic agility work management tools (Jira, Azure DevOps, Rally) to track, manage, and optimize team execution.
• Proven ability to facilitate pragmatic agility ceremonies effectively, ensuring meetings drive alignment, action, and accountability.
• Strong communication and interpersonal skills, with the ability to coach, mentor, and influence teams at various levels of pragmatic agility maturity.
• Experience with pragmatic agility metrics, performance tracking, and continuous improvement methodologies.

• Experience coaching multiple pragmatic agility teams in a scaled pragmatic agility environment.
• Strong analytical skills, using pragmatic agility data to drive continuous improvement initiatives.
• Track record of removing delivery impediments and improving team performance.
• Ability to work with Release Train Engineer or Program Manager and cross-functional teams to drive pragmatic agility transformation initiatives.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.  EEO IS THE LAW CC Pace invites any applicant and/or employee to review the Company’s written Affirmative Action Plan.  This plan is available for inspection upon request. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.