Careers at La Rabida Children's Hospital

La Rabida Children’s Hospital 

Case Manager 

La Rabida Children’s Hospital is hiring a full-time Case Manager for our Chicago Child Trauma Center (CCTC) and Continuity of Care Center (CCC) in Chicago, IL.  

At La Rabida Children’s Hospital, our mission is simple: we’re dedicated to maintaining and improving the quality of life for each of our patients with complex conditions, disabilities, and chronic illness. The path to completing this mission, however, is often complicated.  Fortunately, we’ve got the best team around.  If you are looking for your next career opportunity to partner with a compassionate multidisciplinary collaborative team, we have the job for you. 

 Job Summary:  

Provides trauma-informed specialized case management services for children and families served by the La Rabida Chicago Child Trauma Center (CCTC). Supports the delivery of effective trauma-focused assessment and treatment by assisting with removing barriers and engaging families in the use of community resources (e.g., addressing obstacles such as inaccessibility of safe housing, transportation, food, educational support, and referrals for additional specialty therapeutic services). Develops and maintains relationships with resource and referral sources for children and families served by the CCTC. Assists in maintaining the CCTC trauma-focused service wait list, with duties including building relationships with foster care agencies and caseworkers, efficiently procuring relevant paperwork for effective treatment, and providing outreach and reminder calls to families. May also engage in other supportive activities for the CCTC and may have opportunities to develop additional clinical skills, such as engaging in clinically focused trainings and assisting with therapeutic groups.

The CCC Case Manager provides support services for children who receive psychiatry care, who have had DCFS investigations/are Youth in Care, to support placement stabilization, promote family reunification, and ensure the safety and well-being of children referred for services.

Essential Case Manager Functions: 

Clinical Case Management Responsibilities:

• Develops and maintains current relationships with resource and referral sources for children and families served by the CCTC, including referrals for additional specialty therapeutic services and referrals for basic needs.
• Holds regular office hours to facilitate connecting children and families served by the CCTC with community resources.
• Works at least 1 evening per week.
• Conduct overflow and/or Spanish (if bi-lingual) intake screenings for families referred to the CCTC.
• Work collaboratively with the CCC psychiatrist.
• Collaborate with outside providers involved in the care of patients to promote continuity of care, including but not limited to SASS, DCFS, hospitals, therapists, schools and case workers as clinically indicated.
• Coordinate with scheduling dept. to arrange initial and follow up appointments for patients and families.
• Coordinate with scheduling dept, to reschedule appointments as is necessary

Administrative Responsibilities:

• Obtains relevant clinical and administrative paperwork for CCC Youth in Care on the wait list.
• Assists clinical/program director with managing the wait list.
• Assists clinical/program director with data collection as needed.
• Maintain CCC patient charts.
• Maintain medical consents for treatment (DCFS referring provider will provide these for Youth in Care), for intact families the Case Manager will complete the form with the family and submit for authorization prior to services being rendered.
• Collect, submit and maintain authorizations for use of medicines.
• Maintain wait list for referred CCC patients.
• Collect and enter clinical measures for outcome reporting.
• Provide DCFS caseworkers with monthly/quarterly reports.
• Distribute client satisfaction survey when clients have completed treatment and submit them on a quarterly/annual basis.
• Enter and maintain general statistical information for program reporting.

Additional Responsibilities:

• ​​​​Maintains accurate and up-to-date records and reports in accordance with BSD standards.
• Maintains required job skills and professional competencies.
• Performs other duties as assigned.
• May have opportunities to engage in clinically focused trainings and may assist with therapeutic groups or providing individual therapy as appropriate.

What you will receive:  

• Competitive Salary
• Medical, Dental, and Vision
• Pet Insurance
• Flexible Spending Account (FSA)
• Life & Disability Insurance
• Retirement Savings Plan & Matching
• Employee Assistance Program (EAP)
• Paid Time Off
• Free Parking
• Free Lunch every last Friday of the month

Who we are:  

La Rabida is a place unlike any other. We understand the needs of families with children dealing with the most serious or complicated of conditions. With teams of the best healthcare providers in Chicago, we give continuous, comprehensive care, education and support, helping families face their unique obstacles head on.. 

La Rabida Children’s Hospital is very proud to be an Equal Employment Opportunity Employer.