In addition to general administrative duties, the Support Specialist (Administrative Support Specialist/Proofreader) spends a significant amount of time proofreading specialized reports, proposals, and other documentation. The individual performs quality assurance and quality control (QA/QC) by ensuring correct grammar, usage, spelling, punctuation, as well as formatting and consistency for all project-related client deliverables and proposals. The position requires an individual with strong proofreading skills and attention to detail. 

 The Support Specialist is a professional that demonstrates strong leadership, and exceptional administrative, organizational, and communication skills This individual must be flexible and capable of balancing multiple efforts with tight deadlines. The role requires a professional committed to teamwork and success by embracing and living our core values of Persistence, Integrity, Trust, Accountability and Prudence.

 DUTIES AND RESPONSIBILITIES:

• Provide administrative support to team leaders and project managers in our fast-paced environment and growing organization
• Edit and read proposals, reports, PowerPoint presentations, and other correspondence content for spelling and grammatical accuracy, and format according to defined standards and requirements
• Produce timely, accurate, and high-quality work in the most efficient and productive manner to support business operations which includes the final production, assembly, and routing of documents to internal lead or for external delivery
• Maintain exceptional quality control and attention to detail in the face of deadlines
• Support content review and file maintenance of proposal templates and supporting content
• Participate in conference calls and transcribe meeting minutes as requested
• Coordinate and administer webinars, videoconferencing, and online meetings
• Continually assess and revise how assignments are accomplished to improve productivity and quality, meet and/or exceed standards and the needs of internal and external clients
• Work independently and efficiently with minimal direction and supervision
• Answer and route phone calls
• Utilize independent judgement when preparing response on behalf of the firm on letter proposal requirements.
• Exercise decision making when responding to specific requirements in an RFP.
• Perform other duties as requested

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities

QUALIFICATIONS:

• Associate's Degree (AA) or equivalent from a two-year college or technical school is preferred
• Minimum of 5 years of administrative office support experience with a demonstrated history of working in a professional corporate/business environment
• Certificates, licenses and registrations required: None Required
• Computer skills required: Proficient in Microsoft Office
• Other skills required:
  • Ability to proofread large and complex documents and reports, and to work with authors to provide QA/QC prior to delivery and submittal
  • Exceptional organizational and communication skills
  • Ability to multitask and realign priorities as needed
  • A positive attitude with a passion for attention to detail
  • Valid Driver’s License

BENEFITS

• 100% company-paid medical premiums for employees
• competitive dental and vision insurance
• 401(k) plan with company match
• Wellness allowance to support employee well-being
• Life and AD&D insurance
• Disability insurance (short-term and long-term)
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Flexible Paid Time Off to support work-life balance
• Employee Assistance Program (EAP)
• Perks at Work program offering discounts on products and services

ABOUT US:

Mission Critical Partners, LLC

Mission Critical Partners (MCP) is a leading provider of data, consulting, engineering, network, and security solutions that are transforming segmented mission-critical networks and operations into interwoven ecosystems to improve response and justice outcomes in the communities and ever-expanding markets we serve. Through our breadth and depth of experience and an extensive network of resources, we are able to offer unique and successful solutions that help our clients improve technology and operations across a variety of industries ranging from public safety and justice to utilities, healthcare, and more. Additional information and career opportunities are available at MissionCriticalPartners.careers.

 Mission Critical Partners (MCP) is an Equal Opportunity/Affirmative Action Employer. We provide fair and equal employment opportunities to all qualified applicants, regardless of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

 United States citizens, Green Card holders, and those authorized to work in the United States are encouraged to apply. We are unable to sponsor H1b candidates at this time.