Title:                       Superintendent, Freedom Village

Agency/Program: Freedom Village

Status: Exempt, Full Time   

Hours Per Week: 35 

Salary:  $80,000

Supervisor:  Program Director, Freedom Village

Start Date: TBD Based upon temporary certificate of occupancy date

Benefits Package: 100% Employer paid Medical, Dental, Vision, Life Insurance, Matched Retirement Plan, Paid vacation, Sick days, Personal days, Paid National Holidays, and more.  

Schedule: Monday through Friday, 9AM to 5PM, after hours on call as needed

Equipment Operated: Computer/Laptop, Printer, Scanner, Phone, Adaptive Devices, etc.
Work Environment: This position will spend time at the program site and have an independent (private) office.
Travel:  [Five] days on-site per week and as needed. Remote work is arranged on the rest of the working days including meetings.

About Barrier Free Living (BFL) 

Barrier Free Living (BFL) is dedicated to helping New Yorkers with disabilities live independently in the community.  Through its various programs, BFL provides a broad range of residential and nonresidential services to disabled survivors of domestic violence, transitional shelter to the disabled homeless, and outreach to physically disabled individuals with mental health and/or chemical addiction issues.  Services include case management; housing placements; independent living skills training; occupational therapy; short and long-term individual counseling; advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice systems; and referrals to outside services. 

About Freedom Village

Freedom Village is a 74-unit permanent supportive housing residence operated by BFL. Located in Manhattan’s Lower East Side, the program serves survivors of domestic violence with disabilities and frail elderly individuals (55+), offering a fully accessible and trauma-informed environment. Residents receive comprehensive on-site services including case management, counseling, and occupational therapy to promote safety, healing, and long-term stability.

Role Summary

The Superintendent works closely with and is supervised by the Program Directors; the superintendent is responsible for the comprehensive upkeep, maintenance, and operations of the Freedom Village supportive housing facility. This is a full-time, live-in position requiring hands-on leadership, building positive relationships with vendors, timely response to maintenance needs, and proactive oversight of building systems to ensure a safe, clean, and functional environment for residents, staff, and visitors. The role demands technical skill, organizational skills, and strong supervisory capacity. 

Responsibilities

• Supervise the daily, weekly, and monthly work schedules of porters and maintenance staff

• Delegate janitorial tasks and ensure proper cleaning and rubbish removal

• Provide training and guidance to staff on maintenance procedures and OSHA safety protocols

• Foster a culture of safety and professionalism in building operations

• Work collaboratively with the Property Manager on tenant and employee matters

• Perform and supervise repairs in plumbing, electrical, HVAC, carpentry, and appliances

• Conduct regular inspections of building systems and respond promptly to work orders

• Coordinate preventive maintenance and ensure all equipment (boilers, pumps, elevators, etc.) operates safely and efficiently

• Maintain daily/weekly/monthly logs for boilers, heating systems, and plant equipment

• Troubleshoot systems issues and oversee contractor repairs through resolution

• Inspect units pre- and post-vacancy preparation; track punch lists and ensure timely completion

• Supervise contractors and approve final work for readiness

• Provide weekly status updates to the Property Manager on make-ready units

• Conduct annual and as-needed inspections of occupied units, including prep for third-party audits

• Supervise general cleaning of common areas, including laundry rooms, sidewalks, and outdoor spaces

• Oversee landscaping, snow removal, and outdoor cleanliness

• Coordinate special cleanings, such as pressure washing, carpet shampooing, and buffing

• Ensure security and fire safety systems function properly and meet compliance standards.

• Maintain key inventories and oversee lock changes and replacements

• Respond to on-site emergencies (e.g., floods, power outages, fires) and support emergency response plans

• Maintain vendor relationships and define project scopes

• Obtain proposals and submit recommendations for repairs or upgrades

• Review and approve completed contractor work for quality and compliance

• Serve as liaison to City/State agencies for inspections and code compliance (e.g., HPD, FDNY, DOB)

• Track, address, and resolve building violations; submit certifications and attend court if required

• Stay informed of changes in health, safety, and environmental regulations

• Maintain documentation of inspections, repairs, and certifications

• Use building management software to track maintenance requests, performance data, and reporting requirements

• Ensure all warranties and service agreements for building equipment are up to date and accessible

• Oversee refurbishing of common areas and resident spaces

• Manage procurement, delivery, and disposal of furniture

• Coordinate cleaning and repair of units during move-outs and move-ins

Qualifications

• High School Diploma or GED; trade school or technical training strongly preferred

• Minimum 3 years of experience as a building superintendent or maintenance technician

• Hands-on knowledge of building systems, including boilers, HVAC, plumbing, and electrical is required

• Familiarity with NYC building codes and HPD/FDNY compliance requirements is required

• Strong problem-solving skills and ability to work independently

• Ability to lift up to 50 lbs and perform physically demanding tasks (e.g., climbing ladders, bending, prolonged standing)

• Excellent communication and interpersonal skills required

• Strong commitment to Barrier Free Living’s mission and experience working with diverse, vulnerable populations

• Experience working in supportive housing, emergency shelters, or transitional housing environments is preferred

• Strong knowledge of emergency evacuation procedures and systems such as fire sprinklers, water shut-off valves, HVAC and lighting override controls, and security/alarm systems is a strong asset

• Familiarity with building operations software and management systems is preferred

• Working knowledge of legal codes and standards including OSHA, ADA, NYC/NYS building safety regulations, and requirements from oversight agencies (e.g., NYS OCFS, NYC DHS, NYS OTDA) os a plus

• Basic computer proficiency, especially in the Google platform

• Proven ability to manage multiple projects simultaneously, prioritize tasks, and supervise direct reports effectively is strongly preferred

Equal Opportunity Employer

BFL provides equal employment opportunity to all applicants, with employment based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, age, disability, pregnancy, alienage or citizenship status, marital status, creed, genetic disposition or carrier status, sexual orientation, gender identity or expression, or any other protected characteristic as established by law.   Applicants who need a reasonable accommodation to perform the essential job duties are encouraged to submit requests to HR for consideration.