Hybrid: Vienna, VA

Business Systems  Analyst

Responsibilities

• Work with business partners to understand functional needs for technology solutions.
• Identify and elicit business requirements (e.g., needs, objectives, functions, features, input and output).
• Determine operational objectives by analyzing business functions, evaluating output requirements and formats.
• Collaborate with cross-functional teams to improve system automation; plan, coordinate and implement software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production.
• Analyze, define, and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output.
• Partner with business stakeholders and vendors to improve procedures, resolve problems, and implement initiatives; present conclusions and recommendations to management.
• Conduct root cause analysis to identify development opportunities and recommend applicable business solutions. Create/update configurations and understand technical requirements.

Competencies

• Strategic and analytical thinking with a proven track record of decision making and problem solving based on analytics. Conceptual thinking skills complemented by a strong quantitative orientation.
• Strong business judgment, leadership and integrity: Tenacious decision maker, able to bring a healthy, passionate, yet responsible approach to systems analysis and solutions.
• Ability to drive and execute an agenda in an uncertain and fluid environment.
• Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic negotiating skills and the ability to drive agreement through intellect, interpersonal and negotiation skills.
• Clear results orientation: Display a strong focus on achieving both short- and long-term goals. Successful track record of thriving in a fast-paced, entrepreneurial and dynamic environment.

Qualifications – All required unless otherwise noted

• Bachelor's Degree in a related field, or the equivalent combination of training, education and experience
• Significant experience in problem resolution including determining root cause, scope and scale of issues
• Significant experience in leading collaborative work teams
• Experience in leading large projects/initiatives which have business risk and impact
• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Advanced research, analytical, and problem-solving skills
• Advanced organizational, planning and time management skills
• Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
• Advanced skill identifying and analyzing business requirements and recommending solutions
• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow
• Significant experience in market/consumer research, project management, and analysis in support of strategic planning initiatives
• Ability to utilize Microsoft Office applications, Outlook, Excel, Word, Project, Visio, OneNote, PowerPoint
• Real Estate experience
• Black Knight MSP - Mortgage Servicing Platform experience not necessary but desired
• OnBase (Hyland) and Prokey (Paradatec) Configuration experience desired

Desired Qualifications

• Mortgage experience - Black Knight Mortgage Servicing Platform (MSP) Configuration experience - OnBase (Hyland) and Prokey (Paradatec) Experience with Real Estate Systems
• Agile/SCRUM Experience, SAFe Certification, Product Owner
• Azure Dev. Ops (ADO)
• Understanding Agile/Waterfall processes/procedures

CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws.